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Some of our forms for reporting a street care problem will be unavailable on Saturday 15 and Sunday 16 May. This is because of essential maintenance.

Coronavirus (Covid-19): service updates, support and health advice.

National rules and restrictions during coronavirus can be found on GOV.UK

Changes to library services during Covid-19

We are delighted to welcome you back into libraries from Monday 12 April, with safety measures in place in line with Government guidance. All services are subject to change at short notice.

Thank you for helping us to keep library users and staff safe:

  • you must not come to the library if you or anyone you live with have any symptoms of Covid-19 or you have been instructed to self-isolate by NHS Test and Trace
  • face coverings must be worn in the library, unless you are exempt
  • you will need to have your library card with you to use the self-service machines
  • we will record your use as part of the NHS Test and Trace requirement
  • please follow social distancing
  • follow any directional and one-way signs
  • use the hand sanitiser provided
  • we will be limiting numbers in the library at any one time, please follow staff instruction if asked to wait

May Bank Holidays – all libraries will be closed Monday 3 and Monday 31 May

Monday Tuesday Wednesday Thursday Friday Saturday
Bradley Stoke 10am-5:30pm 10am-5:30pm          —- 10am-5:30pm 10am-5:30pm 9:30am-12:30pm
Cadbury Heath         —- 10am-5pm          —- 10am-5pm 10am-5pm 9:30am-12:30pm
Downend 10am-5pm        —- 10am-5pm        —- 10am-5pm 9:30am-1pm
Emersons Green         —- 10am-5pm          —- 10am-5pm 10am-5pm 9:30am-1pm
Filton 10am-5pm        —- 10am-5pm 10am-5pm         —- 9:30am-1pm
Hanham 10am-5pm 10am-5pm         —- 10am-5pm         —- 9:30am-12:30pm
Kingswood 10am-5pm        —- 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Patchway      —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Staple Hill 10am-5pm 10am-5pm         —- 10am-5pm         —- 9:30am-1pm
Thornbury 10am-5:30pm        —- 10am-5:30pm 10am-5:30pm 10am-5:30pm 9:30am-12:30pm
Winterbourne        —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Yate 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm 10am-5:30pm 9:30am-2pm
Severn Beach Community Library 2pm – 4pm       —-         —-        —-         —-           —-

Available at: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.

To find out more about Click and Collect and to book slots see: sglibraries.eventbrite.com

  • order up to 6 items per person to collect at a pre-booked time of your choice
  • complete a Click and Collect webform for the library you will collect from
  • select a collection date & time and answer a few questions
  • or call 01454 865022 Monday to Friday 10am – 4pm, Saturday 9:30am – 12pm to speak to a member of library staff

Available at: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.

Please note computer and Wi-Fi use is limited to 1 hour a day per person.

Availability is very limited with no space for waiting so we strongly advise you to book in advance if you can.

Call 01454 865022 Monday to Friday 10am – 4pm; Saturday 9:30am – 12pm for more information and to book, or email: CorporateContactCentre@southglos.gov.uk with your library card number, which library you wish to attend and the date and time, please also state if you wish to use the scanner during your session. (this email account is monitored during office hours Monday-Friday)

If you are not already a library member you can join online now on the LibrariesWest website – membership is free. You will receive an Online Membership number which you will need to bring with you.

  • printing is available. Charges will be added to your library account for payment online at librarieswest.org.uk or in person at a later date if you don’t have cash with you
  • scanner available – please state if you wish to use when you book
  • you will be allocated a computer and our staff will show you to your computer when you arrive
  • so you can be sure the equipment is clean, you will be given wipes to use before you logon
  • one person per computer (unless you need to bring a child, carer or helper)
  • you will need to have a valid library card and know the PIN
  • sorry, no toilets available
  • staff are unable to help you use the computers
  • minimum age 12 years
  • please do not drink or eat in the library

Available at: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.

  • please wear a face covering, unless you are exempt
  • you will need to have your library card with you to use the self-service machines
  • we will record your use as part of the NHS Test and Trace requirement
  • please follow social distancing
  • follow any directional and one-way signs
  • use the hand sanitiser provided
  • we will be limiting numbers in the library at any one time, please follow staff instruction if asked to wait
  • please note that standard loan periods, overdue charges and hire fees for DVDs apply

All items currently on loan and not overdue at 5 January 2021 will be extended automatically until 4 May 2021. Should current restrictions continue beyond this date, we will continue to extend loans to ensure they do not become overdue

If your account had overdue items at 5 January 2021 we recommend that you renew online at www.librarieswest.org.uk or on the LibrariesWest app to avoid accruing charges.

Overdue charges are not applied to items borrowed on Under 18s library accounts.

There are 3 ways you can renew your loans from home:

  • online using the LibrariesWest website. You will need your library card number and PIN to login. If you don’t know your PIN, select ‘Forgot my PIN’ and an email will be sent to the email address we hold for you on our records.
  • download the free LibrariesWest app from your app store.
  • call 01454 865022 Monday to Friday 10am – 4pm and Saturday 9:30am – 12pm and speak to a member of staff. Please have your library card number to hand

  • you can return items at any library during library hours.
  • items can be returned at any time through the library’s letterbox or in the returns drop box where available (sorry, not available at Kingswood or Patchway libraries and available only during leisure centre hours at Bradley Stoke).
  • all returned items will be quarantined for 72 hours before being handled by staff and may continue to show on your account until then.

  • you can reserve items online
  • when you have received notification that your reservation is ready to collect you can go to the library at any time during hours of service to collect it.
  • please wear a face covering, unless you are exempt.

  • black & white copying available at Cadbury Heath (A4 only), Filton, Hanham, Patchway and Staple Hill
  • colour and black & white copying available at Bradley Stoke, Kingswood and Thornbury
  • not available at Downend, Emersons Green, Winterbourne and Yate.
  • see below for library days and times
  • usual charges apply* *per side of A4: black & white 10p; colour £1.10; per side of A3: black & white 20p; colour £2.10

Now more than ever many of us find ourselves needing a bit of support and advice to get through difficult times; we have the expert endorsed national Reading Well collections of books for all ages on mental health topics such as stress, anxiety, depression, bereavement and grief. All free to borrow and reserve.

Browse and reserve print copies:

 

Explore digital copies:

Selected titles on each of the Reading Well lists are available 24/7 in digital format as eBooks and/or eAudiobooks. Find out how to sign-up for eBooks and eAudiobooks with your library membership.

Click through below to see which titles are available as eBooks and/or eAudiobooks

 

We’re really pleased to be restarting some activities for families with babies and children from Tuesday 27 April in line with the Covid-19 roadmap for easing restrictions.

Rhymetime: Have fun and learn new rhymes to share with your little one aged 0 – 17 months. Free.

Storytime: Lively story sessions with simple craft activity for toddlers and pre-school children aged 18 months – 4 years old. Free.

There will be some changes to the sessions which you need to be aware of:

  • places are limited and must be booked in advance.
  • we will record your attendance as part of the NHS Test and Trace requirement.
  • adults must wear a face covering in the library unless exempt.
  • you must not come to the library if you or anyone you live with have any symptoms of Covid-19 or you have been instructed to self-isolate by NHS Test and Trace.

Yate Library*:

  • storytime* Tuesdays 9:30 – 10am
  • rhymetime* Thursdays 9:30 – 10am

*Limited places available*

  • to book your place and for more details, email Yate.Library@southglos.gov.uk with your name and contact phone number and we will get back to you.

Emersons Green Library*:

  • storytime* Tuesdays 9:30 – 10am
  • rhymetime* Thursdays 9:30 – 10am.

*Limited places available*

Keep checking here for updates as other libraries begin to run sessions.

Join us for rhymes and stories to share with your little one in these fun and friendly sessions.

  • Wednesdays 9:30 – 10am or 10:30 – 11am
  • online only sessions via Microsoft Teams
  • free limited spaces available
  • to book your block of sessions, email Hanham.Library@southglos.gov.uk with your name and contact phone number and we will get back to you.

Story Trails are running in Emersons Green Park and Kingswood Park for families to follow as they walk around the park.

Emersons Green Park – starting Saturday 1 May until Friday 21 May

Pop to Emersons Green Library to pick up a Story Trail Activity & Quiz Sheet to enjoy as you follow the Story Trail or download your copy here:

Kingswood Park – starting Saturday 8 May until Saturday 5 June

Pop to Kingswood Library to pick up a Story Trail Activity & Quiz Sheet to enjoy as you follow the Story Trail or download your copy here:

We hope you enjoy our Story Trails.  Please help us all stay safe by following the guidelines.

  • wear a face covering when entering the library unless exempt.
  • rule of 6 applies outdoors. You can meet in a group of up to 6 people, or more if they are from a maximum of 2 households.
  • please keep your distance from others not in your group.
  • children to be accompanied by an adult.
  • you must not take part in this activity if you or anyone you live with have any symptoms of Covid-19 or you have been instructed to self-isolate by NHS Test and Trace.

Bookstart Baby Bags

  • every child aged 0-12 months is eligible for a free Bookstart Baby Bag to help you share stories, rhymes and songs. The content varies, but will include two board books, a rhyme sheet and a booklet of tips and ideas for sharing books with children from a very young age.
  • Baby Bags are available at these libraries: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.
  • you can pick up a Baby Bag by visiting the library or ordering ahead using Click and Collect.
  • if English is an additional language, or if your baby has been identified as deaf or visually impaired, please contact Bookstart@southglos.gov.uk as we may be able to provide additional relevant free resources.

Newborn Packs

  • sharing books with your baby in the first months can help to grow a reader for life. Cuddle up and enjoy your Bookstart Baby Black and White booklet together. The pack contains a congratulations card to celebrate the birth of your child, information about Bookstart and a booklet containing black-and-white images for you to share with your newborn baby.
  • Newborn Packs are available at these libraries: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.
  • you can pick up a Newborn Pack by visiting the library or ordering ahead using Click and Collect.

Our free digital services are available for library members to download anytime….eBooks, eAudiobooks, eComics, digital magazines and newspapers

If you are not already a library member you can join online now on the LibrariesWest website – membership is free.  You will receive an Online Membership number which will work for our digital services right away. Please enter an email address when you register for greater control of your account.

  • read a newspaper or magazines (you can access digital magazines and newspapers from home for free with your library membership)
  • use the study spaces
  • use Open Access

Our regular groups and activities will not be taking place until further notice

May Bank Holidays – all libraries will be closed Monday 3 and Monday 31 May

Monday Tuesday Wednesday Thursday Friday Saturday
Bradley Stoke 10am-5:30pm 10am-5:30pm          —- 10am-5:30pm 10am-5:30pm 9:30am-12:30pm
Cadbury Heath         —- 10am-5pm          —- 10am-5pm 10am-5pm 9:30am-12:30pm
Downend 10am-5pm        —- 10am-5pm        —- 10am-5pm 9:30am-1pm
Emersons Green         —- 10am-5pm          —- 10am-5pm 10am-5pm 9:30am-1pm
Filton 10am-5pm        —- 10am-5pm 10am-5pm         —- 9:30am-1pm
Hanham 10am-5pm 10am-5pm         —- 10am-5pm         —- 9:30am-12:30pm
Kingswood 10am-5pm        —- 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Patchway      —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Staple Hill 10am-5pm 10am-5pm         —- 10am-5pm         —- 9:30am-1pm
Thornbury 10am-5:30pm        —- 10am-5:30pm 10am-5:30pm 10am-5:30pm 9:30am-12:30pm
Winterbourne        —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Yate 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm 10am-5:30pm 9:30am-2pm
Severn Beach Community Library 2pm – 4pm       —-         —-        —-        —-           —-
  • you must not come to the library if you or anyone you live with have any symptoms of Covid-19 or you have been instructed to self-isolate by NHS Test and Trace
  • in line with government regulations face coverings must be worn in the library, unless you are exempt.
  • all of our libraries have hand sanitiser at the entrances and floor markings are in place so people can follow any direction of travel required.
  • these changes are in place to allow safe distancing in line with current Government guidance and to keep users and staff safe.

Community Libraries

Hawkesbury Upton, Marshfield and Stoke Gifford Community Libraries remain closed at this time.

For Chipping Sodbury Community Library please see their website.

Mobile Library (from North Somerset Library Service) visits Almondsbury, Severn Beach and Pilning

 

Our regular groups and activities will not be taking place until further notice

Thank you for your continued support.

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