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Community surge testing in specified postcode areas of Bradley Stoke, Patchway and Little Stoke
Coronavirus (Covid-19): service updates, support and health advice

Changes to library services during Covid-19

The Government announced a new national lockdown which came into effect Tuesday 5 January.

STAY HOME & STAY SAFE with our free digital services…eBooks, eAudiobooks, eComics, digital magazines and newspapers are available for library members to download anytime.

If you are not already a library member you can join online now on the LibrariesWest website – membership is free.  You will receive an Online Membership number which will work for our digital services right away. Please enter an email address when you register for greater control of your account.

Items on loan

All items currently on loan and not overdue will be extended automatically until 31 March 2021.  Should current restrictions continue beyond this date, we will continue to extend loans to ensure they do not become overdue

If your account had overdue items at 5 January 2021 we recommend that you renew online at www.librarieswest.org.uk or on the LibrariesWest app to avoid accruing charges. Overdue charges are not applied to items borrowed on Under 18s library accounts.  There are 3 ways you can renew your loans from home:

  • Online using the LibrariesWest website. You will need your library card number and PIN to login. If you don’t know your PIN, select ‘Forgot my PIN’ and an email will be sent to the email address we hold for you on our records.
  • Download the free LibrariesWest app from your app store.
  • Call 01454 865022 Monday to Friday 10am – 4pm and Saturday 9:30am – 12pm and speak to a member of staff. Please have your library card number to hand

Borrow items with Click and Collect

In line with the latest Government regulations, we are able to provide a Click and Collect service with safety measures in place.  All services are subject to change at short notice.

Available at: Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Staple Hill, Thornbury, Winterbourne and Yate.

To find out more about Click and Collect and to book slots see: sglibraries.eventbrite.com

  • Order up to 6 items per person to collect at a pre-booked time of your choice
  • Complete a Click and Collect webform for the library you will collect from
  • Select a collection date & time and answer a few questions
  • Or call 01454 865022 Monday to Friday 10am – 4pm, Saturday 9:30am – 12pm to speak to a member of library staff

Computers and Wifi will be available for essential purposes only at most libraries from 8 March for an hour a day – bookable in advance.

Available at: Cadbury Heath, Downend, Emersons Green, Hanham, Kingswood, Patchway (from Monday 15 March), Staple Hill, Thornbury, Winterbourne and Yate.

Please note computer and wi-fi use is available for essential use only and is limited to 1 hour a day per person.

Availability is very limited with no space for waiting so we strongly advise you to book in advance if you can.

Call 01454 865022 Monday to Friday 10am – 4pm; Saturday 9:30am – 12pm for more information and to book, or email: CorporateContactCentre@southglos.gov.uk with your library card number, which library you wish to attend and the date and time, please also state if you wish to use the scanner during your session. (this email account is monitored during office hours Monday-Friday)

If you are not already a library member you can join online now on the LibrariesWest website – membership is free. You will receive an Online Membership number which you will need to bring with you.

  • Printing is available. Charges will be added to your library account for payment online at librarieswest.org.uk or in person at a later date if you don’t have cash with you
  • Scanner available – please state if you wish to use when you book
  • You will be allocated a computer and our staff will show you to your computer when you arrive
  • So you can be sure the equipment is clean, you will be given wipes to use before you logon
  • One person per computer (unless you need to bring a child, carer or helper)
  • You will need to have a valid library card and know the PIN
  • Sorry, no toilets available
  • Staff are unable to help you use the computers
  • Minimum age 12 years
  • Please do not drink or eat in the library

  • Please stay home and keep hold of your items if possible – the return dates have been extended automatically to 31 March 2021.
  • If you must return items please put them through the library’s letterbox or in the returns drop box where available (sorry, not available at  Bradley Stoke, Kingswood or Patchway libraries).
  • All returned items will be quarantined for 72 hours before being handled by staff and will continue to show on your account until then. You will still be able to borrow using the Click and Collect service

  • You can reserve items online
  • When you have received notification that your reservation is ready to collect you can go to the library at any time during hours of service (as shown in the table below) to collect it.
  • Please wear a face covering, unless you are exempt.
  • Library staff will be ready to serve you at the library entrance.
  • Once you have the item(s) we kindly ask that you leave straight away.

From 1-13 March inclusive

Monday Tuesday Wednesday Thursday Friday Saturday
Bradley Stoke  temporarily closed, due to closure of leisure centre from Tuesday 5 January
Cadbury Heath      — 10am-4pm          — 10am-4pm 10am-4pm 9:30am-12:30pm
Downend 10am-4pm       — 10am-4pm      — 10am-4pm 9:30am-1pm
Emersons Green      — 10am-4pm          — 10am-4pm 10am-4pm 9:30am-1pm
Filton 10am-4pm 10am-4pm 10am-4pm 10am-4pm 10am-4pm 9:30am-1pm
Hanham 10am-4pm 10am-4pm          — 10am-4pm      — 9:30am-12:30pm
Kingswood 10am-4pm       — 10am-4pm      — 10am-4pm 9:30am-12:30pm
Patchway  temporarily closed 1-13 March inclusive for building alterations
Staple Hill 10am-4pm 10am-4pm          — 10am-4pm      — 9:30am-1pm
Thornbury 10am-4pm       — 10am-4pm 10am-4pm 10am-4pm 9:30am-12:30pm
Winterbourne      — 10am-4pm 10am-4pm      — 10am-4pm 9:30am-12:30pm
Yate 10am-4pm 10am-4pm          — 10am-4pm 10am-4pm 9:30am-2pm

  • Black & white copying available at Cadbury Heath (A4 only), Filton, Hanham, Patchway (from Monday 15 March) and Staple Hill
  • Colour and black & white copying available at Kingswood and Thornbury
  • Not available at Downend, Emersons Green, Winterbourne and Yate.
  • See below for library days and times
  • Usual charges apply* *per side of A4: black & white 10p; colour £1.00; per side of A3: black & white 20p; colour £2.00

From 1-13 March inclusive

Monday Tuesday Wednesday Thursday Friday Saturday
Cadbury Heath      — 10am-4pm          — 10am-4pm 10am-4pm 9:30am-12:30pm
Filton 10am-4pm 10am-4pm 10am-4pm 10am-4pm 10am-4pm 9:30am-1pm
Hanham 10am-4pm 10am-4pm          — 10am-4pm      — 9:30am-12:30pm
Kingswood 10am-4pm       — 10am-4pm      — 10am-4pm 9:30am-12:30pm
Patchway  temporarily closed 1-13 March inclusive for building alterations
Staple Hill 10am-4pm 10am-4pm          — 10am-4pm      — 9:30am-1pm
Thornbury 10am-4pm       — 10am-4pm 10am-4pm 10am-4pm 9:30am-12:30pm

 

Bookstart Baby Bags

  • Every child aged 0-12 months is eligible for a free Bookstart Baby Bag to help you share stories, rhymes and songs. The content varies, but will include two board books, a rhyme sheet and a booklet of tips and ideas for sharing books with children from a very young age.
  • Baby Bags are available at these libraries: Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Staple Hill, Thornbury, Winterbourne and Yate.
  • You can pick up a Baby Bag by visiting the library (see times below) or ordering ahead using Click and Collect.
  • If English is an additional language, or if your baby has been identified as deaf or visually impaired, please contact Bookstart@southglos.gov.uk as we may be able to provide additional relevant free resources.

Newborn Packs

  • Sharing books with your baby in the first months can help to grow a reader for life. Cuddle up and enjoy your Bookstart Baby Black and White booklet together. The pack contains a congratulations card to celebrate the birth of your child, information about Bookstart and a booklet containing black-and-white images for you to share with your newborn baby.
  • Newborn Packs are available at these libraries: Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Staple Hill, Thornbury, Winterbourne and Yate.
  • You can pick up a Newborn Pack by visiting the library (see times below) or ordering ahead using Click and Collect.

From 1-13 March inclusive

Monday Tuesday Wednesday Thursday Friday Saturday
Bradley Stoke  temporarily closed, due to closure of leisure centre from Tuesday 5 January
Cadbury Heath      — 10am-4pm          — 10am-4pm 10am-4pm 9:30am-12:30pm
Downend 10am-4pm       — 10am-4pm      — 10am-4pm 9:30am-1pm
Emersons Green      — 10am-4pm          — 10am-4pm 10am-4pm 9:30am-1pm
Filton 10am-4pm 10am-4pm 10am-4pm 10am-4pm 10am-4pm 9:30am-1pm
Hanham 10am-4pm 10am-4pm          — 10am-4pm      — 9:30am-12:30pm
Kingswood 10am-4pm       — 10am-4pm      — 10am-4pm 9:30am-12:30pm
Patchway  temporarily closed 1-13 March inclusive for building alterations
Staple Hill 10am-4pm 10am-4pm          — 10am-4pm      — 9:30am-1pm
Thornbury 10am-4pm       — 10am-4pm 10am-4pm 10am-4pm 9:30am-12:30pm
Winterbourne      — 10am-4pm 10am-4pm      — 10am-4pm 9:30am-12:30pm
Yate 10am-4pm 10am-4pm          — 10am-4pm 10am-4pm 9:30am-2pm

 

  • Use the library computers or Wifi – service available from Monday 8 March
  • Browse our shelves
  • Read a newspaper or magazines (you can access digital magazines and newspapers from home for free with your library membership)
  • Use the study spaces
  • Use Open Access
  • Use the photocopier – service available from Monday 8 March at Cadbury Heath, Filton, Hanham, Kingswood, Staple Hill and Thornbury

Our regular groups and activities will not be taking place until further notice

Bradley Stoke Library is temporarily closed as the leisure centre is closed, in line with Government guidance. Patchway Library is temporarily closed from 1-13 March inclusive for building alterations. The nearest alternative libraries are in Filton (BS34 7BR) and Winterbourne (BS36 1LA).

  • In line with government regulations face coverings must be worn in the library, unless you are exempt.
  • All of our libraries have hand sanitiser at the entrances and floor markings are in place so people can follow any direction of travel required.
  • These changes are in place to allow safe distancing in line with current Government guidance and to keep users and staff safe.
  • You must not come to the library if you or anyone you live with have any symptoms of Covid-19 or you have been instructed to self-isolate by NHS Test and Trace

Hawkesbury Upton, Marshfield, Severn Beach and Stoke Gifford Community Libraries remain closed at this time.

For Chipping Sodbury Community Library please see their website.

Mobile Library (from North Somerset Library Service) visits Almondsbury, Severn Beach and Pilning

 

Our regular groups and activities will not be taking place until further notice

Thank you for your continued support.

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