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Coronavirus (Covid-19): service updates, support and health advice.

Due to essential maintenance some of our online services will be unavailable on 22 September from 9am to 3pm.

Changes to library services during Covid-19

Our 12 main libraries are open.

Thank you for helping us to keep library users and staff safe by following Government guidance:

  • do not enter the library if you have any symptoms of Coronavirus or have tested positive
  • follow the latest Government guidance on how to stay safe and prevent the spread of Coronavirus
  • wear a face covering
  • we will record your use as part of the NHS Test and Trace requirement – scan the QR code in the NHS Test and Trace app if you have it
  • respect others’ space
  • use the hand sanitiser provided

All services are subject to change at short notice.

Monday Tuesday Wednesday Thursday Friday Saturday
Bradley Stoke 10am-6pm 10am-6pm          —- 10am-6pm 10am-6pm 9:30am-12:30pm
Cadbury Heath         —- 10am-5pm          —- 10am-5pm 10am-5pm 9:30am-12:30pm
Downend 10am-5:30pm        —- 10am-5:30pm        —- 10am-5:30pm 9:30am-1pm
Emersons Green         —- 10am-5:30pm          —- 10am-5:30pm 10am-5:30pm

One-off extended opening on 25 September

9:30am-4:30pm

Filton 10am-5:30pm        —- 10am-5:30pm 10am-5:30pm         —- 9:30am-1pm
Hanham 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm         —- 9:30am-1pm
Kingswood 10am-5:30pm        —- 10am-5:30pm        —- 10am-5:30pm 9:30am-1pm
Patchway      —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Staple Hill 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm         —- 9:30am-1pm
Thornbury 9:30am-5:30pm        —- 9:30am-5:30pm 9:30am-5:30pm 9:30am-5:30pm 9:30am-12:30pm
Winterbourne        —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Yate 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm 10am-5:30pm 9am-2pm

Available at: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.

To find out more about Click and Collect and to book slots see: sglibraries.eventbrite.com

  • order up to 6 items per person to collect at a pre-booked time of your choice
  • complete a Click and Collect webform for the library you will collect from
  • select a collection date & time and answer a few questions
  • or call 01454 865022 Monday to Friday 10am – 4pm, Saturday 9:30am – 12pm to speak to a member of library staff

Available at: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.

If you are not already a library member you can join online now on the LibrariesWest website – membership is free. You will receive a Digital Membership Number which you will need to bring with you.

  • printing is available. Our new self-service machines take card payments only, library staff can take cash payments.
  • scanner available – please state if you wish to use when you book
  • so you can be sure the equipment is clean, wipes are available to use before you logon
  • sorry, no toilets available
  • please do not drink or eat in the library

Available at: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.

Please note that standard loan periods, overdue charges and hire fees for DVDs apply

You can use the self-service machines to borrow items in either of the following ways:

  • scan your library card
  • download the LibrariesWest app from your app store, log-in*, add any additional cards for your children and use the in-app barcode(s) to scan on the self-service machine straight from your smartphone

*If you don’t know your PIN go to www.librarieswest.org.uk

1.select Log In in the top right of the screen

2.select Forgot my PIN

3. enter the membership number for the account and an automated email with PIN reset instructions will be sent to the email address we hold on your record

Staff are available to assist during staffed hours.

There are 4 ways you can renew your loans:

  1. online using the LibrariesWest website. You will need your library card number and PIN to login. If you don’t know your PIN, select ‘Forgot my PIN’ and an email will be sent to the email address we hold for you on our records. If we don’t have a valid email address on our record unfortunately the PIN reset won’t work.
  2. download the free LibrariesWest app from your app store. To log in to the app, you will need your library membership number and PIN. If you don’t know your PIN you can reset it on the LibrariesWest website (see option 1).
  3. call 01454 865022 Monday to Friday 10am – 4pm and Saturday 9:30am – 12pm and speak to a member of staff. Please have your library card number to hand
  4. come into a library during opening hours and speak to a member of staff. We recommend that if you have an email address you ask our staff to update your record, so you have control of your account online.

Overdue charges are not applied to items borrowed on Under 18s library accounts.

  • you can return items at any library during library hours.
  • items can be returned at any time through the library’s letterbox or in the returns drop box where available (sorry, not available at Kingswood or Patchway libraries and available only during leisure centre hours at Bradley Stoke).
  • overdue charges can be paid either by card on our new self-service machines, or by cash to library staff.

  • you can reserve items at www.librarieswest.org.uk or on the LibrariesWest app, alternatively staff are available to assist during staffed hours
  • when you have received notification that your reservation is ready to collect you can go to the library at any time during staffed hours to collect it.
  • our new self-service machines take card payments only, library staff can take cash payments.
  • you will need to have your library card with you or scan your in-app membership barcode in LibrariesWest app straight from your smartphone – see below

Download the LibrariesWest app from your app store

  • log-in to the LibrariesWest app using your library membership number and PIN*
  • add any additional cards for your children and use the in-app barcode(s) to scan on the self-service machine straight from your smartphone

*If you don’t know your PIN go to www.librarieswest.org.uk

1.select Log In in the top right of the screen

2.select Forgot my PIN

3. enter the membership number for the account and an automated email with PIN reset instructions will be sent to the email address we hold on your record

  • black & white copying available at Cadbury Heath (A4 only), Filton (A4 only), Hanham, Patchway and Staple Hill
  • colour and black & white copying available at Bradley Stoke, Kingswood and Thornbury
  • not available at Downend, Emersons Green, Winterbourne and Yate.
  • see below for library days and times
  • usual charges apply* *per side of A4: black & white 10p; colour £1.10; per side of A3: black & white 20p; colour £2.10

Now more than ever many of us find ourselves needing a bit of support and advice to get through difficult times; we have the expert endorsed national Reading Well collections of books for all ages on mental health topics such as stress, anxiety, depression, bereavement and grief. All free to borrow and reserve.

Browse and reserve print copies:

 

Explore digital copies:

Selected titles on each of the Reading Well lists are available 24/7 in digital format as eBooks and/or eAudiobooks. Find out how to sign-up for eBooks and eAudiobooks with your library membership.

Click through below to see which titles are available as eBooks and/or eAudiobooks

 

Rhymetime: Have fun and learn new rhymes to share with your little one aged 0 – 17 months. Free.

Storytime: Lively story sessions with simple craft activity for toddlers and pre-school children aged 18 months – 4 years old. Free.

There will be some changes to the sessions which you need to be aware of:

  • places are limited and must be booked in advance
  • you must not attend if you or your child / children have any symptoms of Coronavirus or have tested positive
  • follow the latest Government guidance on how to stay safe and prevent the spread of Coronavirus
  • we ask that you wear a face covering throughout your visit, in line with continuing Government guidance
  • respect others’ space
  • use the hand sanitiser provided
  • we will record your use as part of the NHS Test and Trace requirement – scan the QR code in the NHS Test and Trace app if you have it
Bradley Stoke Library*:

  • rhymetime* Mondays 9:45 – 10:15am

*Limited places available*

Cadbury Heath Library*:

  • rhymetime* Fridays 9:30 – 10am

*Limited places available*

Downend Library*:

  • rhymetime* Wednesdays 9:30 – 10:00am

*Limited places available*

Emersons Green Library*:

  • storytime* Tuesdays 9:30 – 10am
  • rhymetime* Thursdays 9:30 – 10am.

*Limited places available*

Filton Library*:

  • rhymetime* Wednesdays 9:45 – 10:15am

*Limited places available*

Hanham Library*:

  • rhymetime* Mondays 9:30 – 10am
  • rhymes & stories*  Tuesdays 9:30 – 10am

*Limited places available*

Kingswood Library*:

  • rhymetime* Wednesdays 9:30 – 10am

*Limited places available*

Patchway Library*:

  • rhymetime* Tuesdays 9:45 – 10:15am

*Limited places available*

Staple Hill Library*

  • storytime* Thursdays 9:30 – 10:00am

*Limited places available*

Thornbury Library*:

  • rhymetime* Fridays 9:30 – 10am

*Limited places available*

Winterbourne Library*

  • rhymetime* Wednesdays, 9:30 – 10:00am

*Limited places available*

Yate Library*:

  • storytime* Tuesdays 9:30 – 10am
  • rhymetime* Thursdays 9:30 – 10am
  • rhymetime* Fridays 9:30 – 10am

*Limited places available*

  • to book your place and for more details, email Yate.Library@southglos.gov.uk with your name and contact phone number and we will get back to you.

We are delighted to present the Concorde Book Award 2021 Summer Reading List, in place of our annual Concorde Book Award. The list features 14 summer reads, selected by and for young people aged 11-14, currently in Years 6-8 at schools in South Gloucestershire. Young people are at the heart of the Concorde Book Awards, not only selecting the books but also designing the poster, bookmarks and this year’s message: 

Books keep us on the same page – even when we are far apart 

Bookstart Baby Bags

  • every child aged 0-12 months is eligible for a free Bookstart Baby Bag to help you share stories, rhymes and songs. The content varies, but will include two board books, a rhyme sheet and a booklet of tips and ideas for sharing books with children from a very young age.
  • Baby Bags are available at these libraries: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.
  • you can pick up a Baby Bag by visiting the library or ordering ahead using Click and Collect.
  • if English is an additional language, or if your baby has been identified as deaf or visually impaired, please contact Bookstart@southglos.gov.uk as we may be able to provide additional relevant free resources.

Newborn Packs

  • sharing books with your baby in the first months can help to grow a reader for life. Cuddle up and enjoy your Bookstart Baby Black and White booklet together. The pack contains a congratulations card to celebrate the birth of your child, information about Bookstart and a booklet containing black-and-white images for you to share with your newborn baby.
  • Newborn Packs are available at these libraries: Bradley Stoke, Cadbury Heath, Downend, Emersons Green, Filton, Hanham, Kingswood, Patchway, Staple Hill, Thornbury, Winterbourne and Yate.
  • you can pick up a Newborn Pack by visiting the library or ordering ahead using Click and Collect.

Our free digital services are available for library members to download anytime….eBooks, eAudiobooks, eComics, digital magazines and newspapers

If you are not already a library member you can join online now on the LibrariesWest website – membership is free.  You will receive an Online Membership number which will work for our digital services right away. Please enter an email address when you register for greater control of your account.

Everyone in the UK aged over 16 without Covid symptoms is encouraged to have two rapid (lateral flow) tests each week. If you don’t have any Covid-19 symptoms you can drop in and collect test kits from any of our 12 main libraries during opening hours. The tests come in boxes of seven, simply take your box home, complete your test following the instructions provided with the test and record your result online.

Open Access is available for registered Open Access users at weekends and selected weekdays at the following 11 libraries: Bradley Stoke; Cadbury Heath; Downend; Emersons Green; Filton; Hanham; Kingswood; Patchway; Thornbury; Winterbourne; Yate.

Open Access at Staple Hill Library is temporarily unavailable due to a technical fault, awaiting repair. We apologise for any inconvenience this may cause. Please check back for updates.

Please familiarise yourself with emergency exits when using a different library. Take special care if using Open Access with children as the library doors open when anyone walks towards them from inside.

Find out more about Open Access and how to register for this service, so you can use libraries at times when staff are not there (Ts and Cs apply).

Library hours from 19 July 2021

Monday Tuesday Wednesday Thursday Friday Saturday
Bradley Stoke 10am-6pm 10am-6pm          —- 10am-6pm 10am-6pm 9:30am-12:30pm
Cadbury Heath         —- 10am-5pm          —- 10am-5pm 10am-5pm 9:30am-12:30pm
Downend 10am-5:30pm        —- 10am-5:30pm        —- 10am-5:30pm 9:30am-1pm
Emersons Green         —- 10am-5:30pm          —- 10am-5:30pm 10am-5:30pm

One-off extended opening on 25 September

9:30am-4:30pm

Filton 10am-5:30pm        —- 10am-5:30pm 10am-5:30pm         —- 9:30am-1pm
Hanham 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm         —- 9:30am-1pm
Kingswood 10am-5:30pm        —- 10am-5:30pm        —- 10am-5:30pm 9:30am-1pm
Patchway      —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Staple Hill 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm         —- 9:30am-1pm
Thornbury 9:30am-5:30pm        —- 9:30am-5:30pm 9:30am-5:30pm 9:30am-5:30pm 9:30am-12:30pm
Winterbourne        —- 10am-5pm 10am-5pm        —- 10am-5pm 9:30am-12:30pm
Yate 10am-5:30pm 10am-5:30pm         —- 10am-5:30pm 10am-5:30pm 9am-2pm

 

Community Libraries

For Chipping Sodbury Community Library please see Chipping Sodbury Library Partnership Facebook page.

Severn Beach Community Library is open on Mondays 2pm-4pm.

Stoke Gifford Community Library is open for a limited service. Please see Stoke Gifford Community Library Facebook page for service information, dates and times.

Marshfield Community Library is open on Thursdays 2pm-3:30pm. Please see Marshfield Community Library Facebook page for more information.

Mobile Library (from North Somerset Library Service) visits Almondsbury, Severn Beach and Pilning.

Hawkesbury Upton Community Library remains closed at this time.

 

Our regular groups and activities will not be taking place until further notice

Thank you for your continued support.

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