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Coronavirus (Covid-19): latest information on our response, updates on our services and what support is available.

Full national restrictions on GOV.UK.

  • Sort It centre closures for weekends 21-22 and 28-29 November
  • Online planning, building control and licensing services will be unavailable 24 – 26 November due to a system upgrade.
    Some of our online services will also be unavailable on 24 November due to essential maintenance.

Flood risk

Am I at risk?

Recent weather may have  provided evidence about whether you live in an area at risk from flooding.

But if you are not facing rising flood waters right now, how do you know whether your house is at risk from flooding in the future?

Our “Am I at risk?” document that explains how to use Environment Agency’s new and updated flood risk maps.

It’s an emergency – what should I do?

If you have a flooding emergency contact Fire and Rescue on 999 or 112

Although Avon Fire and Rescue’s main responsibility is saving lives, they may also be able to help pump out floodwater from your property depending on how busy they are.

During a flood incident you should focus on the safety of yourself and others and make sure you STAY OUT of any floodwater.

Our “It’s an Emergency!” document that provides useful emergency contact details for flooding, together with advice if you need to be evacuated and on preparing for a flood.

Other flooding

There are many different types of flooding that can happen depending on where the water comes from. Each of these flooding types is managed by different organisations across South Gloucestershire.

Our “Other Flooding” document which describes the six most common types of flooding

Preventing flooding

Whether you’re a homeowner, business owner, community or landowner there are a whole host of ways to help reduce the impacts of flooding and protect your property and land.

There are a number of ways to help reduce the risk of flooding to your community and in turn reduce the risk of flooding to your own home. By acting as a community using the information in the points below, you’ll feel better prepared when heavy rainfall and flooding comes.

Our “Preventing Flooding” document that details a number of activities that communities, landowners, homeowners and businesses that can do to prevent flooding.


South Gloucestershire Council  

Tel: 01454 868000 (8:00am – 6:00pm)

Tel: 01454 868009 (Out of Hours)

Environment Agency Floodline

Tel: 0345 988 1188 or 0800 807060

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