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Anti-social behaviour community trigger

The community trigger is a tool for tackling anti-social behaviour as part of the Anti-Social Behaviour, Crime and Policing Act 2014. The community trigger is an opportunity for you to have your case reviewed by South Gloucestershire Community Safety Partnership (known locally as the Safer & Stronger Communities Strategic Partnership). The review is aimed at finding suitable actions to resolve the problems in a multi-agency format such as the local council, police and housing associations.

In order for a community trigger to be activated it must meet one of the following criteria, which include:

  • three incidents of Anti-Social Behaviour (ASB) or hate (otherwise referred to as prejudice motivated incidents) in a six month period have been reported
  • five reported incidents of ASB or hate in a six month period involving a linked location reported by more than one person

Any member of the public, business or community group can apply for a community trigger if they have been a victim of anti-social behaviour. A representative can also apply on behalf of a victim, for example a family member, friend, carer, councillor etc. Although the victim’s consent must be sought by the representative prior to the community trigger application.

The community trigger does not replace individual organisations’ own complaints procedures which can and should be used by the public where there is dissatisfaction with the conduct of an individual agency such as the council or police. Instead it brings agencies together to take a multi-agency, problem-solving approach to find a solution. The review process is aimed at resolving issues in the more persistent and/or complex cases of anti-social behaviour. For further information on community triggers please see the Home Office Website.

The community trigger is supported by several agencies as part of the Safer and Stronger Communities Strategic Partnership. The Avon and Somerset Constabulary also provide information and application details for Community Triggers on their website.

Below are the number of Community Trigger applications received each quarter and the number of those applications that were activated.

Community Trigger Applications  2014/15  2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22
Quarter 1 0 1 0 0 1 0 3 2
CT Activated 0 0 0 0 0 0 0 0
CT Declined 0 1 0 0 1 0 3 2
Quarter 2 0 1 0 2 5 2 1 11
CT Activated 0 1 0 1 0 0 0 1
CT Declined 0 0 0 1 5 2 1 10
Quarter 3 2 2 0 1 1 2 2 1
CT Activated 1 1 0 0 1 0 0 0
CT Declined 1 1 0 1 0 2 2 1
Quarter 4 0 0 0 2 2 4 1
CT Activated 0 0 0 0 1 0 0
CT Declined 0 0 0 2 1 4 1
Total 2 4 0 5 9 8 7
Total Activated 1 2 0 1 2 0 0
Total Declined 1 2 0 4 7 8 7

Application details

If you would like to make an application for a community trigger you can download, save and complete this application form (Microsoft Word format). You should then email the completed form to

Alternatively call: 01454 868582 and say you would like to use the Community Trigger.

You can also contact us by email at

Or write to:
South Gloucestershire Council
Department for Environment and Community Services
Anti-Social Behaviour Team
PO Box 1954
BS37 0DD

If you have any problems with your application or would like further information on community triggers please contact the Anti-Social Behaviour Team on 01454 868582.

What happens next?

An acknowledgement letter will be sent to you within three working days from our receipt of your application.

We will then write to you again within seven working days to let you know if your community trigger application has been successful.  If your application is successful will outline details of what will happen next regarding the review of your case.

If your case meets the criteria a case review will be set up and will to let you know within a further 28 working days the actions implemented to resolve the problem.

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