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Trading Standards - product safety

South Gloucestershire trading standards carries out a wide range of activities to protect the public from unsafe consumer goods and enforces an extensive range of product safety legislation.

We ensure compliance with this legislation in various ways, including advice to local businesses, sampling and testing products and investigating complaints received from the public, businesses and other trading standards departments. We also provide advice to consumers on how to buy safe goods and avoid unsafe products.

For consumer enquiries please visit Citizens Advice consumer service website or contact the on 0808 223 1133 (9am-5pm, Mon-Fri).

For guidance on explosives, fireworks, or petroleum licences, please visit our licensing section.

Unsafe product notification

Producers and distributors have a duty to notify local authorities when they become aware they have placed on the market, or distributed, an unsafe product.

More information and the appropriate forms to use can be found on the Department for Business, Innovation & Skills website.

New guide to improve consumer product safety recalls

The government’s new Office for Product Safety and Standards in conjunction with the BSI, the UK’s National Standards Body, has published the first government-backed Code of Practice (PAS 7100) for product safety recall and corrective action in the UK.

The Code of Practice includes details on how a business can monitor the safety of products and plan for a recall, and how Market Surveillance Authorities, such as local authority Trading Standards can support businesses in their monitoring of incidents and their implementation of corrective action.

The Code champions that business prepare for corrective action in advance of a problem by having a ‘Product Safety Incident Plan’ (PSIP) in place in order to be able to respond quickly and effectively should ever a problem requiring a product recall ever arise.

More information on the Code can be found at Office for Product Safety & Standards

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