South Gloucestershire Council

Pay your business rates online

The annual business rates charge is normally payable over 10 statutory monthly instalments from April to January.

However, this may alter if you have a change of circumstances during the financial year, such as receiving a reduction or increase on the amount you pay.

You can request to change your instalment plan to be spread over 12 monthly instalments, instead of the automatic 10. Please contact the business rates team to make this request.

We accept the following methods of payment:

• direct debit on the 8^th or 20^th of each month (see below)
• online payment
• internet banking (see below)
• phone payments* (24 hour service) on 0345 245 0682
• cheque (made payable to South Gloucestershire Council with your billing number written on the back)
• payment at a Post Office or Payzone by presenting your rate demand notice barcode
• standing order (set this up with your bank using the bank details listed below)

Please note that all payments except direct debit payments are due on your account by the 1st of each month. Therefore, it is important that you leave enough time for your payment to reach the council’s accounts so that you do not fall into arrears.

When making a payment towards your business rates account, please remember to quote your 8 digit billing number which starts with a 6 that is shown on your bill (not to be confused with your online reference key.

Direct debit

If you wish to set up a direct debit, you can do this online using our online account manager. Visit My Business Rates Online to sign in or you can register, provided you have your most recent rate demand notice to hand.

Alternatively, if you require two or more signatures to authorise a direct debt, please download our Direct Debit Mandate.

Once completed the mandate should be sent to the following address:

South Gloucestershire Council
Department for Resources and Business Change
Revenues Services
PO Box 1953
Bristol
BS37 0DE

Or email to: businessrates@southglos.gov.uk

Once the direct debit has been set up on your account, a revised bill will be issued to you.

Internet banking/BACS payments

This method will normally take up to four working days to reach the council’s bank account and for the payment to be allocated to your billing number. You should make allowance for this processing time to avoid your payment arriving late.

Please refer to your online bank for payment instructions but you will require the following banking information:

Sort code: 55-61-38

Account number: 80105629

Account Name: South Gloucestershire Council.

Bank: Natwest

Remittance advice should be sent to controls@southglos.gov.uk

Please ensure when making online bank payments to quote your billing number as the payment reference otherwise we will be unable to trace your payment, which will result in substantial delays in allocating your payment to your business rates account.

Should you have any problems in maintaining your payment plan, please contact the Business Rates Team on 01454 86 7700 to discuss your situation.