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Due to scheduled maintenance, some online forms will be unavailable from 8pm on Wednesday 17 January until the following morning. We apologise for any inconvenience.

Pay business rates

We are aware that our online payments system and our automated telephone payment line is continuing to charge a fee for credit card transactions after the government ban which came into force on Saturday. We would like to apologise for this and confirm to anyone affected that we will be issuing refunds as soon as possible. The system is provided by a third party supplier and will be updated by this weekend.

If you need to pay council tax or business rates this week with a credit card, please contact these teams directly who will be able to take your payment over the telephone.

For Council Tax payments please call 01454 868003 and for Business Rates payments please call 01454 867700.

Other online payments and payment methods are not affected.

Pay your business rates online

The annual business rates charge is normally payable over 10 statutory monthly instalments from April to January.

However, this may alter if you have a change of circumstances during the financial year, such as receiving a reduction or increase on the amount you pay.

In addition it was legislated by government in 2014/15 that a rate payer may now request 12 monthly instalments instead of 10. Please contact the business rates team if you wish to change your instalment plan.

We accept the following methods of payment:

  • direct debit on the 8th of each month (see below)
  • using the internet (see below)
  • internet banking (see below)
  • telephone payments* (24 hour service) on 0345 245 0682
  • cheque (made payable to South Gloucestershire Council)
  • postal order through the Post Office
  • standing order (set this up with your bank)

Please note that all payments except direct debit payments are due on your account by the 1st of each month. Therefore, it is important that you leave enough time for your payment to reach the council’s accounts so that you do not fall into arrears.

When making a payment towards your business rates account, please remember to quote your 8 digit billing number which starts with a 6 and is shown on your bill.

Direct debit

If you wish to set up a direct debit, please download the Direct Debit Mandate

Once completed the mandate should be sent to the following address:

South Gloucestershire Council
Chief Executive and Corporate Resources Department
Revenues Services
P O Box 1953
BS37 0DB

Or Email to:

Alternatively, if you are the authorised signatory for the bank account, please call our office on 01454 86 77 00 to set up a direct debit over the telephone straight away.

Once the direct debit has been set up on your account, a revised bill will be issued to you.

Using the internet

You can pay using your debit card through our secure internet payment facility.

Internet banking

This method will normally take up to four working days to reach the council’s bank account and that you should make allowance for this to avoid falling into arrears.

Please refer to your on-line bank for payment instructions but you will require the following:

Please refer to your on-line bank for payment instructions.

Below is our banking information:

  • Sort code: 55-61-38
  • Account number: 80105629
  • Account Name: South Gloucestershire Council.

Please ensure when making on-online payments to quote your billing number as the payment reference.

Should you have any problems in maintaining your payment plan, please contact the Business Rates Team on 01454 86 77 00 to discuss your situation.

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