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Coronavirus (Covid-19): service updates, support and health advice.

National rules and restrictions during coronavirus can be found on GOV.UK

Platinum Travelcard

To assist with travel to and from vaccination centres, WECA and North Somerset Council have relaxed the time restrictions on the use of Diamond/Platinum Travel card passes. These are for journeys starting in our joint area, for a temporary period.

Travel passes will be valid at all times from Monday 25 January to Friday 26 February 2021.

We will consider an extension to that if needed and we will respond to any change to Government guidance within that period as necessary.

There is an enhancement to the Diamond Travelcard scheme, which is known as the Platinum Travelcard.

The Platinum Travelcard is for residents of South Gloucestershire, who are severely sight impaired or sight impaired.

Platinum Travelcard holders will be able travel free of charge at all times, however any journeys commencing before 9am, must start within South Gloucestershire.

How to apply for a Platinum Travelcard

If you are already a concessionary Diamond Travelcard holder and you are registered on the South Gloucestershire Certificate of Visual Impairment Register, we will be sending you a Platinum Travelcard in due course.

If you have moved address since you last received your Diamond Travelcard, please notify us without delay.

If the Travelcard holder passes away, then the executor or administrator of the estate should notify us and return the Travelcard to South Gloucestershire Council.

Please either email contravel@southglos.gov.uk, telephone 01454 868004 or visit our One Stop Shops.

If you are registered on the South Gloucestershire Certificate of Visual Impairment Register, but have not applied for a Diamond Travelcard, we will contact you with details about how to apply for a Platinum Travelcard.

If you are not on the Visual Impairment Register, but you are severely sight impaired or sight impaired, you can still apply for a Platinum Travelcard. You will need to complete a concessionary travelcard application form and provide a copy of one of the following

  • Certificate of Visual Impairment (or DB8 form)
  • registration card (both sides) if you are registered with another local authority
  • letter from your eye specialist confirming that you would be considered severely sight impaired or sight impaired
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