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Coronavirus (Covid-19): service updates, support and health advice.

The council website and most online services will be down for periods between 8am and 5pm on Saturday 16 and Sunday 17 October 2021. This is due to essential maintenance.

What is Open Access?

Use South Gloucestershire Libraries when unstaffed with Open Access

Open Access is our system that lets you into our 12 main library buildings at times when they are unstaffed.  Library members need to complete a short one-off induction to register and accept the terms and conditions, minimum age 16 years.

Open Access hours from 4 October 2021:

From 4 October 2021

Monday Tuesday Wednesday Thursday Friday
Bradley Stoke  8am – 10am   6.15pm – 9pm 8am – 10am      6.15pm – 9pm 8am – 9pm 8am – 10am      6.15pm – 9pm 8am – 10am      6.15pm – 9pm
Cadbury Heath 8am – 7.30pm 8am – 10am    5.15pm – 7.30pm 8am – 7.30pm 8am – 10am  5.15pm – 7.30pm 8am – 10am  5.15pm – 7.30pm
Downend 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm 8am – 10am      5.45pm – 7.30pm 8am – 7.30pm 8am – 10am  5.45pm – 7.30pm
Emersons Green 8am – 7.30pm 8am – 10am    5.45pm – 7.30pm 8am – 7.30pm 8am – 10am  5.45pm – 7.30pm 8am – 10am  5.45pm – 7.30pm
Filton 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm 8am – 10am      5.45pm – 7.30pm 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm
Hanham 8am – 10am  5.45pm – 7.30pm 8am – 10am    5.45pm – 7.30pm 8am – 7.30pm 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm
Kingswood 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm 8am – 10am      5.45pm – 7.30pm 8am – 7.30pm 8am – 10am  5.45pm – 7.30pm
Patchway 8am – 7.30pm 8am – 10am    5.15pm – 7.30pm 8am – 10am      5.15pm – 7.30pm 8am – 7.30pm 8am – 10am      5.15pm – 7.30pm
Staple Hill 9am – 10am  5.45pm – 7.30pm 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm
Thornbury 8am – 9.30am  5.45pm – 7.30pm 8am – 7.30pm 8am – 9.30am  5.45pm – 7.30pm 8am – 9.30am 5.45pm – 7.30pm 8am – 9.30am 5.45pm – 7.30pm
Winterbourne 8am – 7.30pm 8am – 10am  5.15pm – 7.30pm 8am – 10am  5.15pm – 7.30pm 8am – 7.30pm 8am – 10am  5.15pm – 7.30pm
Yate 8am – 10am  5.45pm – 7.30pm 8am – 10am  5.45pm – 7.30pm 8am – 7.30pm 8am – 10am  5.45pm – 7.30pm 8am – 10am  5.45pm – 7.30pm

Staffed hours

Seasonal and Bank Holiday hours may vary

From 4 October 2021

Saturday Sunday
Bradley Stoke 8am – 9.30am 12.45pm – 5.30pm 8am – 5.30pm
Cadbury Heath, Patchway, Thornbury, Winterbourne 8am – 9.30am 12.45pm – 7.30pm 8am – 7.30pm
Downend, Emersons Green, Filton, Hanham, Kingswood, Staple Hill 8am – 9:30am 1.15pm – 7.30pm 8am – 7.30pm
Yate 8am – 9am    2.15pm – 7.30pm 8am – 7.30pm

Staffed hours

Seasonal and Bank Holiday hours may vary 

  • connect to our free wi-fi
  • use a computer – please be aware computers are used for adult learning courses in some libraries and are not available for library users at the following times:
Downend Tuesday 9.30am – 12.30pm
Staple Hill Wednesday 9.30 – 11.30am
Yate Wednesday 12.30 – 2.30pm
Patchway Wednesday From 6pm
Winterbourne Thursday 9am – 4pm
  • print (during Open Access payment can only be made by card)
  • photocopy items (only available in Bradley Stoke, Staple Hill and Thornbury libraries during Open Access)
  • access online e-resources
  • issue, return, renew items and pay charges using the self-service kiosks (during Open Access payment can only be made by card)
  • collect reserved books and items (during Open Access payment can only be made by card)
  • use the library to meet others (who must also be registered Open Access users) – within current Coronavirus guidance
  • read and study
  • use the free space (heating & lighting are automated, CCTV is installed

Please note there are no toilet facilities during Open Access hours (apart from Bradley Stoke and Kingswood, where toilet facilities are in the communal building during the building opening hours).

Enhance your library membership to include Open Access by completing a one-off induction. Not a library member? Join online now.

On completion of your induction your library membership will be enhanced to enable use of any South Gloucestershire library during Open Access times.

Please familiarise yourself with emergency exits when using a different library.

The induction will last approximately 20 minutes, covering:

  • the door access panel and how to use it with your existing library membership card or in-app card using the free LibrariesWest app
  • Open Access terms and conditions of use
  • tour of library, equipment and services available
  • how the library closes at the end of an Open Access session and what warnings to expect
  • what to do in an emergency including location of emergency exits, position of customer help phone and how to use it
  • how to leave comments/queries for staff

Currently each library is only able to safely offer 1 weekday and 1 Saturday induction session.  Please book by emailing the library you wish to attend, including whether you would like their weekday or Saturday session and we will get back to you.

Monday Filton 2.30pm email: Filton.Library@southglos.gov.uk
Tuesday

Cadbury Heath 11am email: CadburyHeath.Library@southglos.gov.uk

Staple Hill 11am email: StapleHill.Library@southglos.gov.uk

Yate 4pm email: Yate.Library@southglos.gov.uk

Wednesday

Downend 2.30pm email: Downend.Library@southglos.gov.uk

Winterbourne 3pm email: Winterbourne.Library@southglos.gov.uk

Kingswood 4pm email: Kingswood.Library@southglos.gov.uk

Thursday

Hanham 11am email: Hanham.Library@southglos.gov.uk

Bradley Stoke 4pm email: BradleyStoke.Library@southglos.gov.uk

Emersons Green 4pm

email: EmersonsGreen.Library@southglos.gov.uk

Thornbury 4pm email: Thornbury.Library@southglos.gov.uk

Friday  Patchway 11am email: Patchway.Library@southglos.gov.uk
Saturday

Bradley Stoke, Emersons Green, Thornbury, Winterbourne, Yate 10am

Cadbury Heath, Downend, Filton, Hanham, Kingswood, Staple Hill 11am

Please bring to your induction session:

  • your library membership card, or know your membership number
  • proof of address. This could include for example: driving licence; digital or paper utility bill, online shopping delivery note, bank or credit card statement no more than three months old.

Virtual inductions, which do not need a visit to the library, will be coming soon.

Please familiarise yourself with emergency exits when using a different library.

 

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