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Coronavirus (Covid-19): service updates, support and health advice.

Loan periods, charges and concessions

Joining the library is free but we charge for some items and reservations (concessions are available). You will also have to pay for overdue items.

From 1 April 2021

Hire of audio and visual material

Item Hire period Adult Concession Child / Young adult
Premium DVD (including box sets) new releases, all age classifications 7 days £2.40 £2.40 £2.40
Standard DVD (U, PG, 12, 15, 18, non-fiction) 7 days £1.40 £1.40 £1.40


Item Loan period Charge
Books 21 days Free, overdue charges apply
Adult & children’s audio book, Playaway, language course 21 days No hire charge, overdue charges apply
Music CD 7 days No hire charge, overdue charges apply


Item Adult Concession Child / Young Adult
Book, audio book, DVD, language course 50p 50p No charge (includes people using community libraries)
Reading groups (per group reservation) £4.80 n/a n/a
Books from outside LibrariesWest £10.50 £5.30 n/a
Music CD                            No charge, overdue charges apply

Overdue item charges

Item Charge

Per book and audio book on children’s ticket

Per book on young adult ticket

No charge
Per book on adult ticket and concessions 20p per day
Per audio book on adult ticket 30p per day
Per DVD, music CD & language course on all tickets 30p per day

Maximum fine per item (book, audio book, DVD, music CD, language course)

  •  Adults and concessions £10.50
  •  Children and young adults £10.50
  • £12.80 admin fee for invoice


Concessions are given to people receiving Universal Credit, Jobseekers Allowance, Income Support, Employment Support Allowance, Housing Benefit, Council Tax Benefit, Disability Living Allowance, Incapacity Benefit or Carers Allowance. Students in full time education and people over the age of 63 years also qualify.  Staff will require initial proof of eligibility.

Photocopying and printing

Print Size Charge
Photocopying per side



10p black & white, £1.10 colour*

20p black & white, £2.10 colour*

Print – black and white A4 10p
Print colour A4 £1.10

* not available everywhere

Fax services

Destination per sheet
Within South Gloucestershire Council Free
UK £1.00
Rest of the world £2.00
To receive a fax 30p


  • 80p per A4 sheet
  • £1.60 per A3 sheet

Other charges

  • Cost of damaged/lost items – replacement value
  • Lettings of library £24.40 per hour full rate, £9.70 for community groups
  • Children’s activities – up to £3.20 for library members, £4.00 for non library members, pre-school story time – free
  • Adult events – £3.20 for library members, £6.40 for non library members
  • Hire of orchestral, vocal and drama/play sets £22 for first 20 copies, £12.20 for each additional 20 copies
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