Loan periods, charges and concessions
Joining the library is free but we charge for some items and reservations (concessions are available). You will also have to pay for overdue items.
From 1 April 2021
Hire of audio and visual material
Item | Hire period | Adult | Concession | Child / Young adult |
---|---|---|---|---|
Premium DVD (including box sets) new releases, all age classifications | 7 days | £2.40 | £2.40 | £2.40 |
Standard DVD (U, PG, 12, 15, 18, non-fiction) | 7 days | £1.40 | £1.40 | £1.40 |
Loans
Item | Loan period | Charge |
---|---|---|
Books | 21 days | Free, overdue charges apply |
Adult & children’s audio book, Playaway, language course | 21 days | No hire charge, overdue charges apply |
Music CD | 7 days | No hire charge, overdue charges apply |
Reservations
Item | Adult | Concession | Child / Young Adult |
---|---|---|---|
Book, audio book, DVD, language course | 50p | 50p | No charge (includes people using community libraries) |
Reading groups (per group reservation) | £4.80 | n/a | n/a |
Books from outside LibrariesWest | £10.50 | £5.30 | n/a |
Music CD | No charge, overdue charges apply |
Overdue item charges
Item | Charge |
---|---|
Per book and audio book on children’s ticket Per book on young adult ticket |
No charge |
Per book on adult ticket and concessions | 20p per day |
Per audio book on adult ticket | 30p per day |
Per DVD, music CD & language course on all tickets | 30p per day |
Maximum fine per item (book, audio book, DVD, music CD, language course)
- Adults and concessions £10.50
- Children and young adults £10.50
- £12.80 admin fee for invoice
Concessions/discounts
Concessions are given to people receiving Universal Credit, Jobseekers Allowance, Income Support, Employment Support Allowance, Housing Benefit, Council Tax Benefit, Disability Living Allowance, Incapacity Benefit or Carers Allowance. Students in full time education and people over the age of 63 years also qualify. Staff will require initial proof of eligibility.
Photocopying and printing
Size | Charge | |
---|---|---|
Photocopying per side |
A4 A3 |
10p black & white, £1.10 colour* 20p black & white, £2.10 colour* |
Print – black and white | A4 | 10p |
Print colour | A4 | £1.10 |
Fax services
Destination | per sheet |
---|---|
Within South Gloucestershire Council | Free |
UK | £1.00 |
Rest of the world | £2.00 |
To receive a fax | 30p |
Laminating*
- 80p per A4 sheet
- £1.60 per A3 sheet
Other charges
- Cost of damaged/lost items – replacement value
- Lettings of library £24.40 per hour full rate, £9.70 for community groups
- Children’s activities – up to £3.20 for library members, £4.00 for non library members, pre-school story time – free
- Adult events – £3.20 for library members, £6.40 for non library members
- Hire of orchestral, vocal and drama/play sets £22 for first 20 copies, £12.20 for each additional 20 copies
Website feedback
This form is for feedback about our website, not questions or comments about our services.
Follow this link to make a compliment or complaint. For anything else you can contact us here.