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Ukraine crisis: help, information and support

Loan periods, charges and concessions

Joining the library is free but we charge for some items (some concessions are available). You will also have to pay for overdue loans.  Find out how to renew your loans

From 5 April 2022

Hire of audio and visual material

Item Hire period Adult Concession Child / Young adult
DVD (including box sets) U, PG, 12, 15, 18, non-fiction 21 days 0.50 0.50 0.50

Loans

Item Loan period Charge
Books 21 days Free, overdue charges apply
Adult & children’s audiobook, Playaway, language course 21 days No hire charge, overdue charges apply
Music CD 7 days No hire charge, overdue charges apply

 Reservations

Item Adult Concession Child / Young Adult
Book, audiobook, DVD, music CD, language course, reading groups                                                      No charge
Books from outside LibrariesWest authorities £11 £5.60 No charge

Overdue item charges

Item Charge
Per book and audiobook on children’s card               Per book on young adult card No charge
Per book on adult ticket and concessions 20p per day
Per audiobook on adult card 20p per day
Per DVD, music CD & language course on all cards 20p per day

Maximum fine per item (book, audio book, DVD, music CD, language course)

  •  Adults and concessions £11
  •  Children and young adults £11
  • £12.80 admin fee for invoice

Concessions/discounts

Concessions are given to people receiving Universal Credit, Jobseekers Allowance, Income Support, Employment Support Allowance, Housing Benefit, Council Tax Benefit, Disability Living Allowance, Incapacity Benefit or Carers Allowance. Students in full time education and people over the age of 63 years also qualify.  Staff will require initial proof of eligibility.

Photocopying and printing

Size Charge
Photocopying per side

A4

A3

15p black & white, £1.20 colour

30p black & white, £2.20 colour
Print – black and white A4 15p
Print colour A4 £1.20

Fax services

Destination per sheet
Within South Gloucestershire Council Free
UK £1.00
Rest of the world £2.00
To receive a fax 30p

Laminating

  • 80p per A4 sheet
  • £1.70 per A3 sheet

Other charges

  • Cost of damaged/lost items – replacement value.  No charge for damaged/lost items issued on children’s cards
  • Lettings of library £25.60 per hour full rate, £10.20 for community groups
  • Hire of orchestral, vocal and drama/play sets £23.10 for first 20 copies, £12.80 for each additional 20 copies
  • Garden Waste Sacks £2.50
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© South Gloucestershire Council 2022