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Information for new residents

Welcome to South Gloucestershire

This page contains links to services and organisations that might prove useful for both new and existing residents.  


Bin collection and recycling

  • To check your bin and recycling collection dates, find a tip/recycling centre and for other waste information see our recycling and waste section

Register to vote

Local schools and childcare



  • Library services including information on how to sign up to Open Access which enables access to our libraries outside of staffed hours  
  • Active in Life provides access to a range of fitness classes and activities 
  • All our leisure centres are independently operated, we do work in partnership with the Active Centres who have multiple sites across the area:  

Local health services

  • To find your nearest hospital, GP, dentist, pharmacy etc. please see  and use the ‘services near you’ option 


Special support


 Council tax

 Get involved

How to contact us

If there is a service you want, a payment to make or a problem to report, you can use our online forms: 

If you need to contact us about something else please use the A-Z of services, or the search facility above, to locate the appropriate page as many of our services can be accessed online. Using our website to resolve your enquiry is often quicker and easier. 

8.45 am to 5.00 pm Monday to Thursday 

8.45 am to 4.30 pm Fridays 

At other times your call will be diverted to a service which only deals with emergencies. 

If you have concerns about the safety of a child or adult report it to us via phone. During office hours call 01454 866000 for a child, or 01454 868007 for an adult, and out of office hours for both call 01454 615165. 

  • Our One Stop Shops, all open 8.45am – 5pm Monday to Wednesday, and 8.45am – 4.30pm on Thursday and Friday. 
  • Our postal address details 


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