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ExtraCare housing – information you need to know

Your needs, wishes and preferences are particular to you and we take this into account when delivering services in ExtraCare housing.

South Gloucestershire is regarded as in the forefront in aiming to make suitable provision for our ageing population through the planning process. Our proactive approach is featured in a case study briefing by the Planning Advisory Services (PAS).

How the service is delivered

When you move into ExtraCare housing, a care and support plan will be drawn up with you detailing the type, range and level of any care and support you can expect to have. The plan will set out what support and care you require from scheme staff as well as from other agencies. It will also give other information such as who should be contacted or informed if you are unwell.

On site care and support staff will arrange to review your care and support plan with you after a settling in period to ensure your needs are being met appropriately. Reviews will then take place at regular intervals. Should you or the care and support team feel that your needs have significantly changed before that time, your plan can be reviewed accordingly.

The cost of ExtraCare housing

  • the cost of buying or renting your home
  • the service charges associated with your home for maintenance and any communal facilities, as well as utilities like electric and water
  • your care and support costs

The amount you will pay will vary depending on your individual situation and your income. You may have to pay all of the costs or you may be entitled to benefits to cover some or all of the charges.

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