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Private rented housing – guidance and useful links

The government has produced the following guidance for landlords and tenants in the private and social rented sectors on measures relating to repossessions and property access and health and safety obligations during the Covid-19 outbreak: coronavirus (Covid-19) guidance for landlords and tenants

The Government’s how to rent guide is for tenants in private rented housing. It will help you understand your rights and responsibilities. It provides a checklist and more detailed information on each stage of the process.

The how to rent a safe home gives a more detailed explanation of the main hazards you can find in a rental property which suggest it may not be safe for you to live in. It also explains your landlord’s duties and what you can do if you have concerns or need to make a complaint

How to report an issue
We have set up a letter template which you can use to send the details of the problem(s) that you are experiencing to the landlord/agent of the property.  If, after you have sent the letter requesting an inspection and work to be carried out, you do not receive a response and no work is undertaken then please contact the Private Sector Housing Team Your case will then be logged on our system as a service request.

The government has launched an online legal support pilot to help tenants resolve housing disrepair problems in private rented accommodation.

This online checker offers tailored information, guidance and signposting.  It is designed to help tenants understand their rights and responsibilities, and identify an appropriate next step when trying to resolve problems before they escalate.

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