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Coronavirus (Covid-19): service updates, support and health advice.


Our hubs bring together services for children, young people and their families in an accessible and welcoming environment. There are two hubs in South Gloucestershire, located in Kingswood and Patchway.

The hubs provide information, advice and signposting via leaflets, information kiosks and trained customer advisers. Topics covered include: activities for children and young people, benefits advice, childcare, community group activities, domestic violence services, drug and alcohol support, employment and training opportunities, extended school activities, fostering and adoption, health promotion, housing, health visitors, maternity services, parenting support, play and leisure activities, pre-school provision, safeguarding including child protection, school admissions including choice advice, support for children with special educational needs, transport, young carers services, youth offending team, and youth services.

Where relevant visitors can be signposted to other services in the locality including: Council one stop shops, GP surgeries, health centres, health visitors, housing services, Jobcentre Plus, maternity services, schools, children’s centres, voluntary sector services, youth centres and youth services.

Where signposting or initial advice is not enough, a member of the multi-agency duty service will meet with the parent/carer, child or young person to identify what is required. To support this, the hubs provide;

  • A multi-agency ‘duty’ service for more complex problems, facilitating timely access to specialist services for those in greatest need, for example, child protection services, youth housing, health services.
  • Drop-in or arranged access to a range of activities; such as ante-natal services, parenting support and social work

Please note that some services are available by referral only.

Contact details

Kingswood Hub  Patchway Hub

Tel: 01454 862433

Kingswood hub Alma Road Kingswood Bristol BS15 4DA

Tel: 01454 862434

Patchway hub, Rodway Road, Patchway, Bristol BS34 5PE


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