Coronavirus: latest information on our response, updates on our services and what support is available
We are currently experiencing problems with card and online payments via our Capita Pay360 service. We apologise for any inconvenience and will advise once normal service has been restored.
A private water supply is one that is not provided by a water company, such as a well, borehole or a spring.
Information for those responsible for a private water supply
If you have a complaint about drinking water, you should contact the water company that sends you bills.
The Private Water Supplies Regulations are concerned with the wholesomeness of water, we are required to sample and analyse the water.