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Travel and transport (easy read)

Concessionary Travelcard

A Concessionary Travelcard or free bus pass provides free off-peak travel on local buses in England.

travelling on the bus

You can apply for a free bus pass if you have a significant learning difficulty or disability.

You can also apply for a free bus pass if any of these apply to you:

  • you qualify for an older persons bus pass (see DirectGov for details)
  • you are blind or partially sighted
  • you are profoundly or severely deaf
  • you are with out speech
  • you have long-term and severe difficulty walking
  • you do not have arms, or have long-term loss of the use of both arms
  • if you applied for a licence to drive, you would be refused on the grounds of physical fitness other than due to persistent misuse of drugs or alcohol
help filling in form

To apply for a free bus pass complete this form.

We have made a short film about how to catch a bus. Click on the image below to watch it.



travel destination

Plan your journey.

Beth and David at computer

Ask a friend to help you.

checking the time - wristwatch

Find out what time you need to be at the bus stop.

purse with coins

Take some money to buy a ticket.

If you have a learning disability you may be able to get a free bus pass (see above).

waiting at bus stop

Find your nearest bus stop.

Ask a friend to go with you and show you the way.

signalling for a bus to stop

When you see the bus, hold your arm out.

This will let the bus driver know that you want the bus to stop.

A young person getting on a bus

Tell the driver where you would like to go.

The driver will tell you how much you need to pay and give you a ticket.

People on a bus

Sit down and enjoy the ride.

Keep your ticket safe. Do not lose it.

bus driver

If you are not sure where to get off, ask the driver to tell you.

ring bell on bus

When you would like to get off, press the bell and the driver will stop the bus.

leaving the bus

If you would like someone to travel with you, South Gloucestershire Council provides travel training for 18 to 25 year olds.


You can also download theĀ How to catch a bus guide (easy read).

safe place

If something goes wrong you can call in to a Safe Place.

You may have lost something, your bus hasn’t turned up or someone may have been unpleasant to you. There could be many reasons.

See our page on Safe Places for more information.