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Coronavirus (Covid-19): service updates, support and health advice.

My council tax account

Due to essential maintenance, this service is currently unavailable. We apologise for any inconvenience.

Using your billing number and your online reference key (you will find this on your latest bill below the billing number) you can:

  • check the council tax band of any property within South Gloucestershire
  • view your council tax account which will show how much you have paid and how much you owe for any year
  • request your council tax bills to be sent to you by email rather than through the post
  • Please note, you will be unable to set up or amend a Direct Debit using this system until after 1 April 2020 and we do apologise for any inconvenience caused. If you wish to set up or amend a Direct Debit, please ring our Contact Centre on 01454 868003 or visit a One Stop Shop

Please note that your online reference key will change whenever a council tax bill is issued for your account.

If you are requesting an application form for the Local Council Tax Reduction, email housingbenefit@southglos.gov.uk or telephone: 01454 868002.

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