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Our online forms for school meals, free childcare and applying online for a school place will be unavailable on Tuesday 17 and Wednesday 18 May. This is due to essential maintenance.

My council tax account

We are currently experiencing problems with our online council tax account system. You can still contact us by calling 01454 868003 or visit one of our One Stop Shops.

View and manage your council tax account

Using your billing number and your online reference key (you will find this on your latest bill below the billing number) you can:

  • check the council tax band of any property within South Gloucestershire
  • view your council tax account which will show how much you have paid and how much you owe for any year
  • request your council tax bills to be sent to you by email rather than through the post
  • if you wish to set up or amend a Direct Debit, call our Contact Centre on 01454 868003 or visit a One Stop Shop

Please note that your online reference key will change whenever a council tax bill is issued for your account.

If you are requesting an application form for the Local Council Tax Reduction, email or telephone: 01454 868002.

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