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Coronavirus (Covid-19): latest information on our response, updates on our services and what support is available.

Full national restrictions on GOV.UK.

  • Sort It centre closures for weekends 21-22 and 28-29 November
  • Online planning, building control and licensing services will be unavailable 24 – 26 November due to a system upgrade.
    Some of our online services will also be unavailable on 24 November due to essential maintenance.

Council tax

Beware of the latest council tax email scam from Gov.uk that references Council Tax Reduction. Do not respond to this request as it is not from us.

Council tax single person discount review
We have a duty to ensure that where single person council tax discount is awarded, there is genuine entitlement to it.
To check this is still the case, from 14 September 2020, Civica on behalf of South Gloucestershire Council will undertake a review of households within the district that claim single person discount on their council tax bill.

If you claim this discount you will receive a form to complete and return. To help you with this we have published a set of frequently asked questions.