Some of our online payments including garden waste and licensing will be unavailable from 2pm Thursday 28 March until midday Tuesday 2 April due to essential maintenance.

You can request any information that we hold, such as agendas, minutes, reports and policies.

We cannot give you information that:

  • we do not hold
  • the cost of retrieving that information exceeds the threshold set out in the Freedom of Information Act
  • cannot be released due to an exemption

Examples of exemptions include:

Making an information access request

You must send us your request by email or letter.

You can download an information access form below to print, or to save and complete offline.

Send your completed form to:

South Gloucestershire Council
Department for Resources and Business Change
Customer Relations
PO BOX 1953
Bristol
BS37 0DE

Email freedomofinformation@southglos.gov.uk.

You can also deliver your form to any of our One Stop Shops.

Personal information

There is a different way to make a request if you want information that we hold about you.

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