Skip to main content

Making a request for information

Freedom of information request

As a general rule you can request any information created by the council, received from elsewhere or held by the council for any reason, e.g. agendas, minutes, reports, policies.

If the information cannot be released due to an exemption, we do not hold the information, or the cost of retrieving the information exceeds the threshold set out in the Freedom of Information Act, we will tell you.

Examples of exemptions are:

  • it is confidential
  • it is prohibited by law
  • it is accessible by other means, such as the publication scheme
  • it is about investigations and proceedings conducted by the council
  • it is covered by the Environmental Information Regulations
  • it is personal information that is covered by the Data Protection Act

Making a request

To enable us to supply you with the precise details you need, provide as much information as possible. You must send your request by email or letter.

You can download a information access form (for freedom of information and environmental information requests) form in editable PDF or Word format.

Data Subject Rights Request

If the information you request relates to yourself, complete a Data Subject Rights Request form (Word version)  An editable pdf version of this form is also available. Besides requesting access to your personal data we hold, you can also ask for the data to be corrected, if you think it’s wrong, and under certain circumstances you can also ask for it to be destroyed (often called a request to be forgotten), or the processing of it restricted.

To make a subject access request, unless we already have dealings with you and are able to conclusively identify you, you will need to send us 2 forms of identification:

  • photo ID – for example a driving licence or passport
  • ID showing your current home address – for example a utility bill

We will accept good quality copies of documents, these will be destroyed once we have checked your identity. We may sometimes need to ask to see the originals.

You must make your request directly to us. We will not accept requests made via third party apps or websites that require us to open any link to access the request and/or upload your data to a portal. This does not affect your rights and is necessary to ensure security of our networks and your personal data.

Is there anything wrong with this page?