South Gloucestershire Council

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Data protection and freedom of information

Our council tax (01454 868003) and benefits (01454 868002) telephone lines are currently unavailable. Please call 01454 868009 instead and you will be redirected to the correct service area. We apologise for any inconvenience caused and will let you know once this has been resolved.

Data protection and freedom of information

Cookies and how you use this website

Cookies are small files left behind on your computer when you visit a website.

Data protection policy

Everyone has rights under the Data Protection Act of 2018, which incorporates the General Data Protection Regulation (GDPR), to access personal information held about them by the council.

Employee data

We collect, analyse and report on our workforce data. This helps us to make informed decisions and assess the impact of policies and initiatives

Making a freedom of information request

You can request information.

National data matching exercise 2016/17

Each year we participate in the Cabinet Office’s anti-fraud initiative, known as the National Fraud Initiative

Privacy notice

What we do with your personal data.

Privacy notices - information we hold about children and young people

We use information about children and young people to enable us to carry out specific functions for which we are responsible

Publication scheme

Our Freedom of Information (FOI) Publication Scheme is a guide to the information that we routinely publish

Re-use of public sector information

The Re-use of Public Sector Information Regulations 2005 encourages the re-use of public sector information.

Record retention schedules

Details of the minimum period services within South Gloucestershire Council must keep records for to comply with legal, regulatory and operational requirements

Terms and conditions - maps

Terms and conditions regarding maps and mapping on our site