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Our council tax (01454 868003) and benefits (01454 868002) telephone lines are currently unavailable. Please call 01454 868009 instead and you will be redirected to the correct service area. We apologise for any inconvenience caused and will let you know once this has been resolved.

British Sign Language

A range of basic information on our services is now available in British Sign Language. We have worked together with the South Gloucestershire British Sign Language (BSL) Forum to get some key information on our council services translated into BSL and made available on this website via our Youtube channel. There are also two BSL videos below provided by Sign it Hear CIC on how to vote and registering to vote. The subjects have been chosen by the BSL Forum as the main services that Deaf people need information about.

How to vote (BSL)

Registering to vote (BSL)

Deaf people have the right to ask for interpreters for face to face meetings. If you as a Deaf person wishes to take up any of these services and you need an interpreter to do so, please contact the service to arrange one. We hope you find the information useful. If you have any feedback please send them to

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