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Coronavirus (Covid-19): service updates, support and health advice.

Report a problem with a dog

If you have a query relating to a dog waste bin or litter bin, or wish to report dog fouling in your area, please get in touch. We do not install dog bins in parished areas. Some parishes will install bins but you need to check with your parish.

Report a problem with a dog

Report dog fouling

We can respond to and provide advice about noise, incidents with other dogs and pets, dog fouling, stray dogs and reports of dogs out of control.

Dogs should be under proper control at all times, especially in public places. If your dog’s recall is not reliable, you should keep it on a lead. Dogs should always be on a lead around livestock.

If necessary, we can use enforcement powers under the Antisocial Behaviour Crime and Policing Act 2014 and work with other agencies including the police, housing associations, the RSPCA etc.

Dogs behaving aggressively towards people and incidents with livestock should be reported to the police on 101 or 999 if it is an emergency. The council’s dog wardens will assist the police in these incidents if requested to do so.

Dog nuisance

We will investigate all complaints of nuisance caused by dogs, including noise and smells. You must contact details so we can follow up the complaint and update you. We cannot respond to anonymous complaints.

We will try to help resolve any problems through advice and assistance but we may have to contact the environmental protection team to help, which may lead to enforcement action for statutory nuisance.

Statutory nuisances are those that have been listed in a written act passed by parliament.

Legal action can only be taken by the council if the complaint is defined as a statutory nuisance by the Environmental Protection Act 1990. If your complaint is not a statutory nuisance you still have the right under common law to take private legal action.

The following points are important in deciding whether a nuisance is statutory and whether the council can take action:

  1. noise must be excessive and have a serious effect on people who living in neighbouring properties – i.e. disturbing their sleep and efforts to minimise disturbance will be considered. It is a person’s basic right to peacefully enjoy their property, but there is no right to total silence
  2. smells must affect the comfortable enjoyment of a person’s property
  3. the nuisance must be regular or fairly constant. Isolated acts, unless extreme, are not considered a nuisance
  4. the nuisance has to cross a boundary and affect a person’s enjoyment of their own property. The law does not give protection to abnormally sensitive people
  5. problems that are seen whilst out walking may not be actioned under the law, but the council may be able to deal with such problems informally
  6. the area in which you live and time for when the nuisance occurs will be taken into account – what might be a nuisance in the city may not be so in the country and vice versa
  7. trades or businesses have a defence if they have employed all best practical means to minimise disturbance
  8. the law does not normally apply to crown property
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