Closed circuit television (CCTV) is an effective tool in tackling crime, helping vulnerable residents and keeping communities safe across South Gloucestershire.
There are currently 47 public space cameras located throughout our town centres and adjacent neighbourhoods. These are shown in the map above.
The areas covered by CCTV cameras include Kingswood, Staple Hill, Thornbury, Hanham, Filton, Chipping Sodbury, Downend and Cadbury Heath. These cameras are integrated onto a fibre optic network and are proactively monitored 24 hours a day, 7 days a week, 365 days a year. The council has been innovative and forward thinking in using the latest technology resulting in excellent quality of images in our quest to bring offenders to justice. We also facilitate the usage of pan,tilt, zoom CCTV cameras which allows the field of view to be moved as and when required.
In partnership with Avon and Somerset Constabulary we also operate a state-of-the-art review suite to monitor activity throughout South Gloucestershire and where evidential footage from our CCTV cameras can be viewed and investigated by authorised officers.
Our code of practice for community safety CCTV sets out how the council and its partners ensure the operation of our CCTV systems comply with the law. Our CCTV systems comply with the requirements and principles of the Data Protection Act 2018 and Regulation of Investigatory Powers Act (RIPA) 2000.
Certification of community safety CCTV
Our Community Safety team have recently been awarded the desk top certification by the NSI (National Security Inspectorate) for their Community Safety CCTV throughout South Gloucestershire. This certification allows us to demonstrate to the general public that our community safety CCTV complies with the surveillance camera code of practice and it is used transparently, effectively and proportionately.
Metrobus Rapid Transit Scheme
Our community safety CCTV has now been expanded to support the Metrobus rapid transit scheme.
There are currently 25 Metrobus camera locations located along the route within South Gloucestershire. These are shown in the map above as a separate layer.
Cameras have been installed at Metrobus stops in Bristol, North Somerset and South Gloucestershire to ensure the safety and security of passengers using the facilities. Good quality evidence collection protects the safety of our communities, and supports our overarching aim to keep South Gloucestershire a great place to live and work.
The use of at-stop CCTV was included in the original consultation undertaken as part of the Metrobus project, and assessments undertaken in the planning stages highlighted the positive benefits such security features provide for all users, especially those from vulnerable groups.
The privacy of residents living nearby has been considered as part of this work. As a result, we will be configuring these cameras to ensure that the surrounding residential addresses are not captured by the scope of the cameras.
How to contact us
If you have been a victim of crime and require CCTV evidence please contact the police on 999 in an emergency or 101 for non emergency incidents, and they will make any CCTV requests required.
Information from our cameras cannot be directly requested by members of the public, and you will therefore need to report any incidents to the police.
If you have any further queries about CCTV in your local area please contact the community safety team:
Tel : 01454 868751
Please note, this is not an out of hours service.
If you require CCTV evidence you must call the police. For all other CCTV enquires, please leave a message and the community safety team will get back to you.
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