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Helping our residents and businesses discover a whole new world by using the internet.

Access to the internet is increasingly an essential part of everyday life. We are committed to ensuring that all residents and businesses in South Gloucestershire are able to access the social and economic benefits that using the internet can bring.

Benefits of getting online

Getting online simply means that you are using the internet. There are so many reasons to get online, here are just some of them.

  • staying in touch with friends or family
  • saving time, money and hassle by buying online
  • researching a hobby or your family history
  • learning new skills
  • accessing local services or paying bills online
  • being entertained
  • finding useful information

How to get online

All libraries in South Gloucestershire are registered as UK online centres. This means that they have made the commitment to help people get started with computers and the internet. We have 190 public computers spread across our 13 libraries which all offer free access to the internet.  As well as free internet access these public computers also offer a range of programs such as Microsoft Office Professional, iTunes and Ancestry family history.

At least one computer in each library includes text to speech facilities and text enlargement software for the visually impaired. Extra large keyboards and rollerball mouse devices are also available to use on any of the computers should our customers require this adaptive equipment.

Find your nearest UK online centre

For more information on UK online centres see the links at the bottom of this page.

Get Digital – learn basic online skills for free

The Get Digital project is funded by the Government’s Future Digital Inclusion Fund and is being delivered in a partnership led by the Southern Brooks Community Partnership. The project is aimed at people living in Cadbury Heath, Filton, Kingswood, Patchway, Staple Hill and Yate who would like to improve their basic online skills, that is finding out about and using the internet.

Find out if you are eligible and how to get involved

You are never on your own

We currently have over 40 IT volunteers spread across all our libraries available to help you get online. You can arrange a session with a volunteer at your nearest library. After your first session your volunteer will then help you to book any future sessions you may need, depending on your personal learning needs, style and pace.

Find your nearest library

Click On Line (Basic IT tuition)

Chipping Sodbury library run free one hour basic internet tuition sessions every Monday (except Bank holidays). Library staff provide a one off session for anyone who would like some basic internet tuition. Booking is essential, please call 01454 868006 to check availability.

Taking your learning further

You can get all the computer and internet skills you need with our free and easy courses. There are a number of community education IT courses currently running in our libraries including Powerpoint, spreadsheets and using the internet. For further information on courses available and how to enrol please contact or phone 01454 864613.  You can also download the latest prospectus with details on how to enrol from the Community Learning web pages.

Could you help someone else get online?

Are you already an internet user?  Could you help a friend or a member of your family discover a new world online?

Why not make a difference and become a digital champion.

  • help your family save money on their energy bills by using the internet
  • show your friends how to use facebook and stay in touch
  • amaze your parents by showing them how to catch up with TV shows online and be entertained
  • discover music and photographs from the past with grandparents
  • help someone learn how to use computers and the internet using the Learn my way website
  • pass on tips and advice to stay safe online using the Get Safe Online website

We would love to hear your stories about how you have helped your friends or family discover a bigger life on the internet.  You can share them on our facebook page.

Becoming an IT support volunteer

Our libraries are looking for IT support volunteers to help users with our computer equipment. If you are confident with computers and IT, have great people skills and patience and are able to work with us for a few hours per week, we would love to hear from you. Call in or contact any South Gloucestershire library for an information sheet and application form. You could be just the person to make a difference to peoples’ lives and help them discover a bigger world online.

Superfast South Gloucestershire

Find out about our broadband project which aims to achieve 95% broadband coverage by 2017.

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