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UK European Consumer Centre

Are you having a problem with a trader based in a different European country? If so, you may want to contact the UK European Consumer Centre (UK ECC), which is hosted by the Trading Standards Institute.

The UK ECC can provide free information and advice on consumer rights in Europe and can assist in cross border disputes.

The UK ECC is part of the European Consumer Centre Network, the aim of which is to give consumers the same confidence when shopping in Europe as they currently have at home.

The UK ECC can be contacted by telephoning 08456 04 05 03 or using their website

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