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Knowledge test

Private Hire Basic Skills Test

Online booking service

We are continually looking at ways to improve our service to customers and are aiming to provide you with more control over your bookings. For this reason we have introduced an online booking system where you can select the most suitable date and time slot to undertake your Private Hire Basic Skills Test.  You can book online 24/7 and you will receive automated reminders of the upcoming test.

The Dual Knowledge Test is currently not included on the online booking system. If you are looking to book a Dual Knowledge Test please email Licensing@southglos.gov.uk with your name, address and contact number and an officer will call you back to arrange a test and take payment.

Before booking a place on the Private Hire Basic Skills Test, you are encouraged to familiarise yourself with the requirements of a taxi applicant and licence holder.  This will include reading the current Taxi Policy, Private Hire Driver Application Guidance and the Rules of the Test.

In order to secure a place on the test you will be required to make payment using debit or credit card. The current cost of the tests are:

  • £40.25 for the Private Hire Basic Skills Test
  • £53.67 for the Dual Knowledge Test

On the day of your test, you will be required to bring:

  • one form of photographic identification*
  • your e-ticket as proof of booking

*Acceptable forms of identification are either a passport or EU photographic driving licence.
Failure to supply this documentation will result in you not being able to sit the test on that day and any fees paid will not be refunded.

Please note that you must arrive promptly, once the session begins the doors to the test room will be closed, any late arrivals will not be admitted to the test and any fees paid will not be refunded. This is to ensure there is no disruption to the other candidates.

The Private Hire Basic Skills Test will be completed under standard exam conditions and will last for approximately one hour. As the test is set under exam conditions, you are expected to adhere to the rules.

By booking a place on the Dual Knowledge Test or Private Hire Basic Skills Test, you are confirming that you understand your responsibilities as a dual or private hire driver applicant.  This includes the requirements and information set out in the current Taxi Policy.  You are also confirming your understanding that the test will be carried out under examination conditions and the need to abide by the test rules to ensure that each candidate has equal opportunity to demonstrate their own understanding and ability.

Cancellations – You will need to cancel through the Eventbrite online booking website and request a refund through this service, this will notify the Licensing Service of your intention to cancel. Please note we must receive at least two working days’ notice before the test begins, this must be clear working days and not obstructed by Bank Holidays or weekends. If we are not notified within the time frame above, we will be unable to authorise any refunds requested.

All Private Hire Basic Skills Test bookings must be made online. An E-Ticket confirmation is required on arrival.

To ensure you are booking a place on a legitimate and genuine South Gloucestershire Council Private Hire Basic Skills test you must use the links below.

Please select one of the dates below to find and book a time slot suitable for you.

Our privacy notice can be found at www.southglos.gov.uk/privacy

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