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My business rates online

This online portal will enable you to access the following services:

  • view account details including payments and past bills
  • set up or amend direct debit details
  • change to paperless billing
  • update your contact details

If you have not registered already, you will need the following details from your most recent rate demand notice:

  • your 8 digit billing number which starts with a 6
  • your 10 character online references key
  • the post code of the property the bill relates to (exactly as it appears on your rate demand notice)
  • liable party name, exactly as it appears on your rate demand notice (which can be an individual(s) or an organisation)

You will also require an email address to register your account.

Manage your business rates

This service is currently unavailable between 9.30pm and 3am daily.

Should you require support in accessing your account or with the information shown, please contact the business rates team.


Phone: 01454 867700 (10am to 4pm)

Payment phone line: 0345 245 0682


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