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Advice services

Advice agencies

We have commissioned South Gloucestershire Advice Services to provide a general advice service with specialist knowledge in areas from welfare benefit and debt to representation at tribunals and information on services for older people.

How to get help

You can contact individual agencies below for details on how they are providing advice under Covid restrictions, including the provision of face to face appointments and home visits.

If you need help or support you can visit one of our One Stop Shops to make an appointment to speak with one of the support agencies.

You can also contact an advice agency directly by clicking on the related links on this page, or you can telephone:


Age UK South Gloucestershire –Telephone advice, 9:30am-1pm, Monday to Thursday, 01454 411707 (Option 1)


Bristol Law Centre – telephone and email advice available every day, 9.30am-4.30pm, 0117 924 8662,


Citizens Advice South Gloucestershire – telephone and web chat available every day, 10am-4pm, 0808 278 7947,


North Bristol Advice Centre telephone and online advice available Monday to Friday, 9am-5pm; 0117 951 5751,


Talking Money telephone advice Monday to Friday, 9am-5pm, 0800 121 4511,


You can be assured that the advice you receive from South Gloucestershire Advice service meets quality standards as set by the Advice Quality Standard framework or Lexcel (Law Society) and/or the organisation’s national agency.

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