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Coronavirus: latest information on our response, updates on our services and what support is available


Universal Credit roll-out progress and what happens next

Starting this year,  the DWP will start to migrate existing benefit claims to the following benefits, across to Universal Credit. The DWP will contact those customers affected by this transition before they are due to move across to Universal Credit.

We will still continue to accept new applications for Housing Benefit from pension-aged customers, as well as applications for Council Tax Reduction claims from working-age and pensioner-aged customers. We will continue to administer Housing Benefit claims for existing customers until such time as they are migrated to Universal Credit.


Universal credit explained

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