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Due to essential maintenance our online forms and Public Access (planning, building control and licensing online) service will be unavailable Saturday 22 June 2019 between approximately 9am and 1pm. We apologise for any inconvenience this may cause.

How housing benefit is calculated

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There are a  number of factors taken into account when we consider your claim for housing benefit.

  • who is in your household
  • total Income and capital for you and your partner (if applicable)
  • rental liability
  • council tax liability

Capital taken into account:

  • for working age customers – the first £6,000 of your capital is disregarded
  • for pension age customers – the first £10,000 of your capital is disregarded

If you wish to make a claim in person, hand in forms or documents for your claim or seek advice about it, you can visit one of our one stop shops in Kingswood, Thornbury, Yate and Patchway.

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