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My housing benefit online, My council tax online and My business rates online will be unavailable from 2pm Wednesday 20 February until Monday 25 February due to end of year processing. We apologise for any inconvenience.

Lost or stolen Diamond Travelcard

If your bus pass is lost or stolen, please contact us and we can organise a replacement.

However, there will be an £8 administration charge unless a crime reference number can be provided.

You can obtain a crime reference number by calling the police non-emergency number on 101 and reporting the theft of your concessionary Diamond Travelcard.

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