Some of our online payments including garden waste and licensing will be unavailable from 2pm Thursday 28 March until midday Tuesday 2 April due to essential maintenance.

We provide every household in South Gloucestershire with:

  • two green recycling boxes
  • a food recycling bin
  • a kitchen caddy
  • one black wheelie bin
  • a green wheelie bin for each garden waste subscription

Flats in the area have communal bins for waste and recycling.

Recycling bags

We no longer provide bags for recycling plastic, cardboard and paper as these can all go in your green boxes.

Check what you can and can’t put in your different bins and recycling containers.

You can order free replacements for lost or damaged bins and boxes, or request extra recycling boxes free of charge.

It may take up to 10 working days for your new bins or boxes to be delivered.

If you have already ordered a new bin or box and it has not yet been delivered, call us on 01454 868000. Do not place another request as this will create a duplicate order.

Orders for bins and boxes are monitored to identify issues with collections.

Extra non-recyclable waste

If you are struggling to manage your waste due to special circumstances, you can request an extra black bin.

Garden waste sacks and compost bins

You can buy a single-use garden waste sack and request a one-off garden waste collection.

We sell compost bins on specific dates at our recycling centres.

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