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Making a planning enforcement complaint

If you want us to investigate an activity or works that you think are in breach of planning control you can register a complaint here by completing our on-line form.

Report a possible breach of planning regulations

We cannot investigate anonymous complaints; but we can confirm that all complainant details are kept confidentially and not made known to any other parties.

To ensure that we are able to provide the most efficient and effective service, it is helpful to have as much information about the potential breach of planning control. The table below sets out the detail that is required to properly register and investigate a complaint. If the required information is not submitted we will normally request this from you. Once we have this information we will be able to pursue the investigation.

When we investigate the alleged breach of planning control we will not visit your property. This is to protect and maintain your anonymity. If you feel that it is necessary for us to visit you to understand your complaint, please request this when you register a complaint. Please provide the reasons for this and include your telephone number.

We cannot investigate complaints which do not relate to breaches of planning control – for example, neighbour disputes, land ownership or boundary disputes, or parking.

Alleged breaches​ ​Details
Building operations that have been carried out without planning permission​
  • site address
  • details of the work being undertaken
  • the harm being caused by the work
  • date when the works began
  • your name
  • your home address
  • your email address
Unauthorised change of use of a property​
  • site address
  • details of the change being undertaken
  • the harm being caused by the use including specific nuisance details such as vehicle movement, disturbance at unreasonable hours.
  • date when the change began
  • your name
  • your home address
  • your email address
Non-compliance with conditions imposed by a planning permission​
  • site address
  • the planning permission ref (if known-should be available on website)
  • the condition not being complied with
  • reason for belief why the condition is not being complied with
  • when the harm/works began
  • your name
  • your home address
  • your email address
Displaying certain signs or advertisements without consent​
  • site address
  • details of the sign/advertisement
  • the harm being caused by the sign/advertisements
  • date when the advert began to be displayed
  • your name
  • your home address
  • your email address
Unauthorised works to listed buildings​
  • ​site address
  • details of the work being undertaken
  • the harm being caused by the work
  • date when the works began
  • your name
  • your home address
  • your email address
Land that is in such poor condition that it adversely affects the amenity of the area​
  • site address
  • any information you have as to ownership, history of use, source of rubbish etc.
  • your name
  • your home address
  • your email address

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