Due to essential maintenance some of our online services will be unavailable on Thursday 18 April from 5pm to 7pm.

Call 01454 868001 (Monday to Friday 9am to 5pm) or 01454 868009 (out of hours) to report a major environmental health incident, such as:

  • a serious accident at a place of work (for example, fatality, explosion, chemical release, fire)
  • an outbreak of an infectious disease
  • a large-scale, noisy event such as a rave (if the police have told you to inform us)
  • a major pollution incident (for example, oil spill)

Make sure you provide as much information as possible, including the exact location of the incident, contact name, number and address.

Pollution incidents

A substance is considered hazardous if it is harmful to humans or the environment. 

Contact us if pollution enters:

  • a water system
  • drains, ditches or rivers (also contact Environment Agency)
  • private land and is likely to affect the occupier’s health  
  • farming land (also contact the landowner and DEFRA)  

Visit GOV.UK for more information on reporting different kinds of environmental incidents.

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