If there is a problem with the safety of consumer goods, the manufacturer in particular is responsible for making arrangements for alerting you. This includes contacting the people who have purchased it where possible and publishing a notice drawing attention to the risk the product poses and what the manufacturer is doing to remedy the issue.
You can find product recall information on consumer goods at the following websites:
- HM Government product recall
- Chartered Trading Standards Institute – https://www.tradingstandards.uk/consumers/product-recalls
- Electrical Safety First – http://www.electricalsafetyfirst.org.uk/product-recalls/
- UK Association of Fire Investigators – http://www.uk-afi.org/product-recall
European Union RAPEX alerts
A list of dangerous products describing the risk they pose and the measures taken is published by the EU every week on the RAPEX website.
Information on product recalls issued by governments around the world is provided by the Organisation for Economic Co-operation and Development (OECD).
Registering your appliances
It is advisable to register any newly purchased appliances, so that manufacturers can advise you of any potential safety concerns. This can be easily done by registering directly with the manufacturer, or by simply using the ‘register my appliance’ service provided by the Association of Manufacturers of Domestic Appliances. This is supported by BEIS and the Royal Society for the Prevention of Accidents (Rospa) and enables you to be automatically informed of product recalls or safety alerts.Is there anything wrong with this page?