Due to scheduled maintenance, some online forms will be unavailable from 8pm on Wednesday 17 January until the following morning. We apologise for any inconvenience.
Staying safe when buying on your doorstep.
Complaints are rising about collections that may not be genuine.
Tips to avoid being caught out by email scams.
Be aware of scams that claim you are a winner.
Help with problems with traders based in different European countries.
Advice and guidance leaflets on your rights as a consumer when purchasing goods and services.
Don't be caught out by holiday scams that pretend to be free.
Guidance to help reduce the number of people caught out by scams and rogue traders.