Due to essential maintenance some of our online services will be unavailable on Thursday 18 April from 5pm to 7pm.

You need a South Gloucestershire Council account to view your Housing Benefit information online.

This will allow you to view:

  • your current benefit entitlement
  • housing benefit payments
  • letters from us

Once you have logged in you will need:

  • your claim reference number
  • date of birth
  • national insurance number
  • postcode as shown on your council tax bill or benefit award notice

This service is currently unavailable between 9.30pm and 3am daily.

If you do not have a South Gloucestershire Council account, you can sign up.

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