I am interested in how my council works

Inspection

South Gloucestershire is a unitary council and is responsible for providing a wide range of services to its residents which impact on the quality of their lives. We are keen to deliver value for money and to work closely with all our stakeholders. It is important for the council to be accountable to the local community for its performance and to be clear about our ambitions and priorities for the area. 

We put customer care at the heart of all we do and wish to be open, receptive and responsive to our customer's needs.

The council

Information about our council and the way we work.

Council management,   Council tax,   Councillor details and how the council works,   Elections,   Equalities,   How decisions are made,   The role of councillors

Some other important council plans

Information about some of our other council plans.

Climate change,   Corporate Service Plan,   Emergency planning,   Environmental policy, strategy and action,   Joint Local Transport Plan,   Planning policy,   School planning and policies

Meetings, reports and agendas

Details of the meetings of the council with reports and agendas.

Cabinet portfolios,   Committees and meetings,   Local area forums

Local democracy - your rights

Details of your rights.

Access to documents,   Data protection,   Freedom of information,   Speaking at meetings and presenting petitions,   Voting

Our ambitions and priorities

The Community Strategy sets out our shared ambitions for the area up to 2026. The Council Plan highlights the council's strategic priorities between 2008 and 2001 to help improve local services.

Council plan 2008 - 2011,   Sustainable community strategy

Council budgets

Find out what the budget will be and what they will be going towards.

Council budget,   Financing of schools

Council standards and performance

Information about our standards and how we perform - measured by ourselves or by external bodies.

Children's services performance,   Community Care and Housing performance indicators,   Council performance,   Libraries - performance and policies,   School performance,   Streetcare performance, standards and objectives

Customer care

Information about our customer care.

Complaints about Community Care services,   Complaints, Compliments and Suggestions,   Customer care