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Complaints

A member of staff in our contact centre.

We are committed to respond to customer feedback, including complaints, positively, and to provide a high standard of response to complainants.

If you are dissatisfied with a service or if you have failed to receive a service you should contact the relevant department and let them know. In the majority of cases the member of staff who receives your concern should be able to resolve it straight away, or pass it on to someone who can.  Every attempt will be made to resolve your concerns as quickly as possible.


Children, adults and health - complaints

We are keen to hear what you have to say about our services good or bad.

Children's social care complaints and procedures

On this page you will find information about how to complain compliment or make representations as a ...

Community care services complaints and procedures

We are keen to hear what you have to say about our services good or bad.

Complaints about planning

Please contact us if you wish to complain either about work that you think breaches planning control ...

Compliments suggestions and complaints - council

We aim to provide you with a high-quality service. If you have a suggestion or complaint about any s ...

School complaints

You should initially make a complaint directly to the school including a Free School or an academy b ...

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