In the event that bad weather disrupts collections, our advice to residents is, that if we have been unable to collect on your usual due date because of bad weather, please take your waste back in and bring it out on the next due date for that material. We will not be trying to “catch up”
For food waste in the food buckets this will be just one week later. For other materials, such as the black bin waste, this will be a fortnight later. We recognise that this is an inconvenience. We suggest that additional waste that can no longer be fitted inside the black bin, be stored in bags inside a container such as the green wheeled bin. These should be taken out of the container and placed alongside the black wheeled bin on the next due date. Please do not present this additional waste in the green bins.
The collection crews will be instructed to then take up to an equivalent of an additional black bin’s bagged waste alongside the black wheeled bin from each property on the next collection (about three bags for a normal size bin).
Before we introduced the weekly food waste collections, we would have tried to “catch up” but this didn’t work because if there were more than one day of disruption no-one knew when their waste was going to be collected, and materials were left out for days on end. The crew then arrived a couple of days later, half the bins wouldn’t be out and so would be missed - leading to frustration for residents.
By keeping to the published schedule, only the areas affected by the bad weather are affected and the residents know when their next collection is due. This is also why we don’t swap green bin weeks.
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You can find out what to put out for your next collection on The Local Connection. Just put in your address and select rubbish and recycling.