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Council offices

One of our one stop shops

We are based in a number of buildings around South Gloucestershire, some are specifically designed for visits by the public.

One Stop Shops offer our customers a single point of access to all our services. They are staffed by specially trained customer care officers who are uniquely placed to help you and solve problems you may be experiencing.  

Opening Hours: 

  • Monday to Wednesday 8.45 am to 5.00 pm
  • Thursday and Friday 8.45 am to 4.30 pm 


Civic Centre, High Street, Kingswood BS15 9TR 


Rodway Road, Patchway, BS34 5PE (located in the new Patchway locality hub)


Thornbury Library, St Mary Street, Thornbury BS35 2AA


Kennedy Way, Yate BS37 4DQ (access via West Walk)  

Locality hubs (children's hubs) 


Alma Road, Kingswood, BS15 4DA (located directly behind the Civic Centre) 

Other offices 

Please note these offices do not have One Stop Shop facilities, and some have limited or no general reception facilities. Therefore if you are intending to attend any of these offices, you are advised to contact the relevant member of staff (or contact centre 01454 868009) in advance for advice or to make an appointment. 

Badminton Road

Council Offices, Badminton Road, Yate BS37 5AF

Broad Lane

Council offices, Engine Common, Yate BS37 7PN