The payment process has been developed within the constraints of the council's financial regulations. Providers receive payments in one of two ways depending on how long they will be providing their service. The two payments processes are detailed below.
Block gross
This is a contract for a support service which is delivered for a short period (less than two years). Payments are made for a fixed number of service users. The money is split into 13 payments and is paid directly into the providers' bank accounts via BACS (Banks Automated Clearing System). The final payment includes any adjustment to the pence part of the payment.
Block subsidy
This is a contract for a support service which is usually delivered on a longer-term or permanent basis (more than two years). The payments are calculated based on how many people are receiving the support services that qualify for subsidy. Providers report back to the Supporting People Team regularly to give information about who is using their services and the subsidy payment is altered accordingly.
A form is required for new service users, for service users who have departed the service and for service users who have passed away which you can find under the section 'forms'.
Payment is made every 28 days directly to providers' bank accounts by BACS. A payment schedule is sent each period detailing the amounts being paid both at service and client level and it shows any adjustment to those amounts. Payments are made four weeks in advance and the provider will receive a remittance advice showing the total payment.