Who should I contact about storm-damaged or dangerous trees?
Please report the incident to the Streetcare Helpdesk on 01454 868000. Please provide as much information as you can and report the situation as 'urgent'. The call will be logged for the urgent attention of the tree officer.
I have a question about tree preservation orders or tree grant schemes, conservation areas or planning conditions. Who should I contact?
Please contact our planning department on 01454 868004.
Where can I look for further information about woodland grants?
The English Woodland Grant Scheme is run by the Forestry Commission. Have a look at their website for more information.
I am having problems with my television reception because of trees close to my house. What should I do?
You can contact Ofcom and request a written report from their engineers. Once you have this report you should contact the tree officer through the Streetcare Helpdesk on 01454 868000. You can get more information on the Ofcom website.
I think a tree may be causing subsidence or other damage to my home or other building. Who should I contact?
Please send your enquiry in writing to Risk Management and Insurance, South Gloucestershire Council, Kingswood Civic Centre, High Street, Kingswood, South Gloucestershire BS15 9TR.
I have a question about a tree by the side of a road. Who should I contact?
Please call the Streetcare Helpdesk on 01454 868000. They will log the call for the attention of the tree officer.
I've noticed a vandalised tree on council-owned land. How do I report it?
Please report it to the Streetcare Helpdesk on 01454 868000. They will log the call for the attention of the tree officer.
Can you give me advice about a tree on private land?
Unfortunately we can't give you advice about trees on private land unless the tree has a tree preservation order on it and is considered to be at risk or if the problem relates to a high hedge. If you want advice about the maintenance of a tree on your own land please contact a tree surgeon.
I would like to know about tree-planting in my area. Who should I contact?
Please contact the Streetcare Helpdesk on 01454 868000. They will log the enquiry for the tree officer.