Public health
Our aim is to:
- Respond to 90 per cent of requests for service within two working days
- Respond to 100 per cent of requests for service within five working days
- Complete 80 per cent of investigations within 12 weeks
- Assess 80 per cent of all planning applications within 14 working days of request
- Assess 100 per cent of all planning applications within 21 working days of request
- Provide a 24-hour response to defined environmental health emergencies
- Carry out a customer survey within the financial year
- Carry out five health promotional activities annually
Pest control
Our aim is to:
- Respond to 95 per cent of requests for service within two working days
- Respond to 100 per cent of requests for service within five days
- Complete 90 per cent of treatments within 12 weeks
- Carry out a customer survey within the financial year
- Achieve 95 per cent customer satisfaction levels in customer survey
Emergency planning
Our aim is to respond to defined emergencies in line with our corporate plan
Public health funerals
Our aim is to:
- Respond to 95 per cent of requests for service within five working days
- Recover costs within 12 weeks