Kingswood Group library user group minutes

 

Minutes of Cadbury Heath, Hanham & Kingswood Library Users Group AGM & general meeting held at Cadbury Heath Library, 24 October 2011

Present: Hugh Soar, Veronica Soar, Pat Apps, Mike Newton, Meryl Morgan, Joe Diorazio, Michael Duffy, Julie Barker, Anne Wright (minutes)

 

Annual General Meeting



1

Contributions from the public: None received.



2

Apologies: Robin Boulton, Les Baker, Emma Fisher



3

Report of the Chair

Hugh congratulated Anne, Julie, Emma and all the dedicated library staff in the three libraries on their friendliness and courtesy with customers. Hugh highlighted in particular this year two successful areas of work in the libraries: that done with children and their parents, plus author events.

It was noted that in the current climate of budget cuts, South Gloucestershire Councillors have recognised the libraries’ role as cultural centres and not adopted some of the cuts measures that other councils have.

Finally, Hugh congratulated Emma Fisher on her imminent move to the role of Children and Young People’s Librarian.



4

Election of Officers

a) Chair: Joe proposed Hugh, unanimously agreed.

b) Vice-Chair: agreed to continue without a Vice-Chair, electing one at meetings if required.



Ordinary Meeting



1

Apologies: Robin Boulton, Les Baker, Emma Fisher

Welcome: New members Cllr Pat Apps and Cllr Mike Newton



2

Minutes of 19 July 2011: Accepted as correct



3

Matters arising

Item 4 Kingswood Librarian’s Report: Six Book Challenge for parents during summer holidays was very successful. 22 joined up, including some older children, and 8 finished the challenge. Proposed to run it again next year.



4

Librarians’ Reports

Cadbury Heath: In addition to the report, Anne commented on the amount of liaison work being undertaken with other groups and organisations locally. Discussed the possibility of extending this to Oldland Youth Centre – whilst desirable it has to be balanced against available time.

Active Mind Month events have been very well supported.

Kingswood: Julie commented on the waiting lists Kingswood still currently have for all their IT learning sessions.

The launch of the Bookstart Bear Club at rhyme time went very well, with 52 babies being signed up during the first session.

Hanham: Issues have increased significantly since the refurbishment work; Members commented that this may be due to the new stock categorisation system for non-fiction, making it easier for customers to find items for themselves.

Distributing the cardboard recycling bags has been very popular in all three libraries and has brought new people in.

Their new teen reading group is proving successful, with the members very clear that they want to read the same book each month so they can have a good discussion about it at meetings.

The Margaret Lovell sculpture event during Active Mind Month was held whilst the library was open and was very successful, proving how flexible the new layout has made the available space. The performance by the Westerley Showband group was another lovely event and photos from it are currently showing on the plasma screen in the library.



5

Quarterly Statistics

Issues of audio visual items continue in a downward trend across all libraries. They are suffering due to the competition from online downloads and online film hire sites.

It is encouraging that children’s book issues are increasing however, due in no small part to the hard work of the staff in promoting the Summer Reading Challenge and having more children join in and read more books. The three libraries compare favourably with the other libraries in South Gloucestershire.



It was noted that no figures were available for reservations at the time of printing; however, members were reassured that the service is still available and being used more and more – especially online with customers reserving items from home, thus meaning they only have to visit the library once to get specific items.

Treasure box gifting to individuals is sporadic as primarily we distribute them through Early Years settings at prearranged story sessions. The Library User Group was shown a treasure box and its contents.



PDPR: this stands for Personal Development and Performance Review and each member of staff has one annually. They are recorded on the quarterly statistics primarily for monitoring purposes.





6

Library staffing review and organisation of Library User Groups

The Council has been conducting a management and back office review as part of managing reduced budgets from central government. Each directorate has had savings targets to achieve. Although we are a high performing council compared with other authorities, we did have more managerial posts than other comparable authorities, hence the review. The results for our section are being implemented between now and December. This is a cut of 120 staffing hours per week across the library service. There are no reductions in library opening hours. It is being achieved by the following changes:

The 18.5hr librarian post at Hanham is being deleted and the library is being grouped with Kingswood with Julie managing both branches as part of her current 37hr post. The Special Services twin -racking role currently at Kingswood is being transferred to the Librarian post at Emersons Green. Emma, who is the librarian at Hanham, has been appointed to the role of Children and Young People’s Librarian, as Wendy Nicholls has retired.

Bradley Stoke and Winterbourne are being merged into one post at 37 hrs. This will be taken up by the current librarian at Winterbourne as the librarian at Bradley Stoke has taken up a job offer at The Ridings International Academy in Winterbourne.

The current Bibliographic Services posts – two job-share posts at 18.5hrs each - are being reduced to one 18.5hr post.

Yate is the only library with an assistant librarian post currently; this is being deleted and the post holder moving to Thornbury as the current librarian is taking voluntary redundancy. This post is being reduced from 37hrs to 27 per week.

Anne’s 18.5hr post at Cadbury Heath, including the marketing twin-tracking role, remains unchanged.

There are currently two Team Leader roles – Michael covering the libraries in the south and John Abraham for the libraries in the north. These posts are being reduced to one, and Michael is taking redundancy from 21 December 2011. John Abraham will take on the new 37hr post from January 2012.

Members asked how detrimental to the service these cuts will be, especially as we are already one of the lowest staffed authorities in the country. There will inevitably be an impact, which will be reviewed in terms of the work we do and how we deliver services; staff will continue to make the most of what resources we have.

Members queried how the decisions for cuts were made, and whether library usage was taken into account. Michael explained that it was more by looking at the number of hours that had to be cut and how libraries could be grouped together sensibly taking proximity and size into account to try and leave a reasonably balanced set of roles.

There now will follow a service review of the libraries as a whole, rather than as part of the management and back office review. However, no work can be done on this until the budgets for next year are announced as we don’t know how much will need to be made in savings.

The Members thanked Michael for all his contributions and work over the years and wished him well for the future.

John will attend Library User Group meetings from January but as they will be part of a substantial additional workload, how this will be managed will be discussed then.



7

Results from the self service survey

No self service machines at our three libraries as yet; however they are installed in five other libraries, with the aim of achieving about 75% of transactions through them. Staffing levels at these libraries have been reduced to reflect this by deleting temporary appointments at the end of contracts rather than through any redundancies.

The survey of library users was conducted to ascertain satisfaction before seeking further funding to role self service out to more libraries. Comments from users were generally very thoughtful and constructive and overall positive.



8

Any other business

We will be conducting an adult library user survey week 7 to 13 November. We will be writing to members inviting them to volunteer to help distribute surveys. Anne outlined the parameters around how these are given out to ensure a statistically reliable response rate.



9

Date of next meeting

Monday 30 January 2012, Kingswood Library at 7.30pm. John Abraham has now confirmed that this date is okay for him.





 

          Contact information

          t: 01454 868006
          e: Libraries@southglos.gov.uk