Housing Benefit BACS payments due 11 May & Housing Benefit Cheque payments dated 14 May 2012
If you were due to receive a Housing Benefit BACS payment into your account on 14 May 2012 please note that due to a processing error these payments have been delayed and will not now be in your account until Tuesday 15 May.
If you were due to receive a Housing Benefit Cheque payment dated 14 May 2012 please note that due to a processing error the cheques were not sent out on 10 May as expected. These cheques will be sent out today, 11 May 2012, by first class post and as such you should still receive these by 14 May 2012
We apologise to those affected and if you have incurred any bank charges as a direct result of your payment being received late you may be able to reclaim the charges from us. You will need to provide us with a copy of your bank statement or the letter from your Bank which tells you of the charges applied. This should be sent to the Benefit Service at the following address;
South Gloucestershire Council
Chief Executive and Corporate Resources Department
Benefit Service
The Council Offices
Castle Street
Thornbury
Bristol BS35 1HF
If you have any queries please contact 01454 868002.
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If you are on a low income and need help to pay all or part of your rent you may be able to get housing benefit.
Using our website
The links below will provide you with more information about Housing Benefit and will hopefully answer any questions you have.
The link "Read More" at the right hand side of the page provides you with the leaflets and application forms that we have available.
The link "Other Websites" will direct you to other websites that you may find useful
The benefits web calculator
To find out how much benefit you may be entitled to why not use our benefits calculator by clicking on "Calculate Benefits". The calculator is quick and easy way to find out how much housing and/or council tax benefit we may pay you if you make a claim. You should use the information as a rough guide only.
Contacting us
If you would like to contact us you can do so by telephone, visiting us or by email, you will find our contact details by clicking on the "Contacting us" link below.
We hope you find our website useful and we welcome any feedback that you have on the service that we provide or on this website.