The Planning Enforcement Customer Charter is a guide which sets out how the council aims to operate its planning enforcement service in a fair, timely, consistent and open manner so that South Gloucestershire can be properly protected and enhanced as a place to live and work. The aims and standards of the service are explained and a guide to the procedures is set out, together with contact details, in the enforcement Charter. Planning enforcement information can be viewed through the 'Enforcement' link in the 'Read more' section of this page.