Community sport monitoring and evaluation cycle

 

Service Area     What is Measured  How is it Measured  When is it Measured  How and to Who is it Reported 
All                     All community sport PI's Various and collated by officers Quarterly at performance boards To Director and Executive member at performance board and available on internet
Review of Sports Plan Performance of section and partners against agreed targets Each element of service plan is represented in performance target in PB Views Reviewed annual, updated bi-annually CSN,communities select
Service Planning The service plan is reviewed and performance indicators for service measured Using PB Views Measured quarterly and reviewed annually To Director and Executive member at performance board
LAA Stretch Targets Number of inactive people becoming active Telephone interview Every month in a rolling cycle To GOSW and via PB views via newsletter
Festival of Youth Sport Satisfaction levels of teachers and participants Via questionnaire In April and June after each festival On public website and at steering group meetings
CPD Programme Participant satisfaction levels Via course evaluation questionnaire After each individual course LDA and PESSCL Forum
Coach Apprenticeship Scheme Participant satisfaction Interview End of CSLA and at end of scheme At steering group meeting
Breakthrough Self esteem of participants Observation sheets and questionnaire August each year Every September to key partners
Time 4 Carers Satisfaction of Time 4 Carers participants Questionnaire Every August To Mike Hatch in Community Care
LD Leisure Programme Satisfaction of Time 4 Carers participants Questionnaire Every August To Sue Jones Community Care
Community Coaches - PPA/ASC Customer Satisfaction - quality of service delivery Feedback form emailed to schools Term 6 To Director and Elected Member at performance board and available on internet
Community Coaches - PPA/ASC Programme guidelines Feedback form to schools Term 6 To Head of Community and Active Lifestyles / Management Team
Play on prescription Number of soft play and swims Vouchers returned from various leisure centres Each month Reported back to the Leisure Trust and Head of Service
Staff Satisfaction Satisfaction levels amongst Community Services Staff Anonymous Survey Annual CSD website and reported to Director
Financial Performance of community Sports Centre Group Achievement of agreed financial targets to achieve net cost of service Performance feeds into financial monitor via PB views Quarterly plus annual review To performance board
Delivery of quality Leisure Services Measurement and review of performance against agreed targets from service framework Report by Trust against balanced scorecard, site inspections Quarterly reports, 6 monthly site inspections To Leisure Trust Board, SGC, website
Price Review Benchmarking, fees and charges report Desktop survey Annual Clubs, users, plus to full council
Playscheme Review of financial performance against agreed targets Year on year comparison Quarterly Reporting to user group and school management committee meetings
Warmley Golf Course Business Planning Financial and general business performance Measurement of performance in line with yearly objectives Annually Internal
PB Views     All community sport PI's Various and collected by officers Quarterly at Performance Boards To Director and Elected Member at performance board and available on internet