We welcome and value your feedback so that we can improve the services we provide you.
Compliments and suggestions
If we have done something that has exceeded your expectations or a member of staff has gone the extra mile to assist you, please let us know. Please also let us know if you have a suggestion about our services that you like us to consider.
Please send us your feedback by telephone, fax or email us.
How to make a complaint
Sometimes things go wrong, so if you are unhappy with the service you have received, we need to know so can put it right and learn from it. We will look into your complaint, let you know the outcome and take steps to put things right as soon as we can.
You can make a complaint by telephone,fax or email us.
You can also make complaints in other formats, including braille and other languages.
Please let us know if you need any help to make your complaint.
For further information type in 'Customer Care Charter' in the search engine above.
Contact Details: see box opposite