Sport - performance monitoring

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It is important that we regularly review progress to ensure we are delivering to our priorities in accordance with expectations. This is something we do at all levels within the council. To support this overview of performance, progress is also monitored and reported regularly against a basket of performance indicators. These measures are held on the council's performance management system.

Overall progress across the Community Sport and Active Lifestyles section is reported annually as part of the Annual Performance Report.

 


Community sport - you said, we did

How we have implemented customer comments and suggestions about community sport

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Community sport monitoring and evaluation cycle

Community Sport and Active Lifestyles Monitoring and Evaluation Cycle

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Community sport - complaints and suggestions

Complaints, Compliments and Suggestions

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Community sport - monitoring of telephone calls

Community Sport - number of telephone calls received to our Corporate Contact Centre

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