Buy With Confidence is intended to demonstrate the commitment of your business to dealing fairly and honestly with your customers and the commitment of the Trading Standards Service to supporting your business.
The Scheme is concerned with the customer service procedures of a particular business - it does not address wider issues such as the quality of the goods or services provided not does it guarantee the financial standing of the business.
The Scheme is regionally co-ordinated and, therefore, for the purpose of considering applications and monitoring membership, the Trading Standards Service reserves the right to share information on individual members and the Scheme as a whole with other agencies.
Please read the Terms and Conditions and the Code of Practice carefully before completing the Application form. Those businesses who do not adhere to them may have their membership of Buy With Confidence revoked.
If you have any queries or questions about the Terms or the Code of Practice, please contact Trading Standards to discuss them.